Julia Schrank on Jun 16, 2016
What a perfect gift! When it got close to my sister's birthday and I emailed Hepzzi with worry, all of my concerns were assuaged. There was a component on backorder, and the seller shipped the item out with expedited shipping and it arrived just in time. It is a stunning, delicate piece and I came to the right place.
Jordana Woodard on May 3, 2016
I got this for my teenage daughter. She absolutely loves it! Fast shipping as well.
Are you looking for something special gift? Hepzzi can help you.
All items are made to order.
Hepzzi will give a special moment when you open the box.
Your jewelry will come beautifully packaged in a gift box with a pretty jewelry card, wrapped in tissue paper. It is ready for gift giving!
I want all my customers to be happy with their purchases.
Enjoy and thank you for looking!
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►All jewelry is made to order. Please allow 2- 5 business days after your payment has cleared for your order to ship
► FREE Gift Wrapping!! -All jewelry comes in a beautiful gift box.
► PLEASE DO NOT E-MAIL- I'm sorry I only accept conversation on Etsy CONVO's
► Ship to US - Buy more than one item, the second item is a FREE SHIPPING!!!
Accepted payment methods
- Accepts Etsy gift cards
Transactions that are not completed within 48 hours are cancelled.
Your jewelry will be shipped once the payment is clear.
If you pay by paypal E-check, please allow 3-7 days for the check to clear before shipment.
Can I pay for my purchase with a credit card if I don't have a PayPal account?
How Etsy’s checkout works?
It's shipped out in 2-5 Business days after payment has cleared.
Shipping cost for first item is $3.50, and no cost additional item. All items will be shipped by First Class mail via USPS.( Shipping cost includes shipping & handling, etsy listing fee, transaction fee, and paypal transaction fee.)
❤ DOMESTIC SHIPMENTS: $3.50
You takes about usually 3-5 business days by first class to US after ship.
Delivery Confirmation is added to U.S. Shipment.
If you need a shipment upgrade, please convo me before check out.
٭First Class mail (2-5 days ) $3.50
٭Priority Mail (2-3 days) $7.00
٭Express Mail (1-2 days) $20.00
❤ INTERNATIONAL(OUTSIDE THE USA) SHIPMENTS : $4.50
First class international air mail takes about usually 2-5 weeks to arrive as we experienced. However, it could take a little longer sometimes. We cannot control the delivery time and post office does not guarantee the delivery time.
NO TRACKING NUMBER.
***Tracking is ONLY available in the USA. Your Package leaves from the Chicago International Airport and is the last scan. (First class mail, Priority mail )
•( STANDARD) First class mail (1-5 weeks) $4.50 - I can not guarantee the delivery time.
• Priority mail (6-10 days)
• Express with tracking (3-5 days)
❤ INSURANCE OPTION
If you are interested in adding insurance to your package to protect against loss or damage, please convo me prior to placing your order to arrange this. Your package without insurance option will not be replaced or refunded in case of loss or damage in shipment. Thus, I strongly recommend that you add insurance to your package.
-insurance cost: $2.50
Refunds and Exchanges
If for any reason you are not satisfied, I will give full store credit or refund except shipping cost, PayPal fees, and Etsy fee. If you are not 100% satisfied with your jewelry, please give me convo within 2 days of delivery confirmation and return/exchange the item within 7 days of delivery confirmation: unworn, unwashed, unaltered, with the original condition and original box/package, etc... When you return an item, please include a copy of invoice or an original invoice.
Customer is responsible for the return shipping fee, PayPal fees, and Etsy fee.
I will refund by PayPal, and please check the money with your PayPal account not your credit card.
Please note that a custom order item and Personalized Initial jewelry cannot be returned or exchanged. Items that have been worn and damaged due to client negligence cannot be returned.