If you are unhappy with your purchase for any reasons, please let me know within7 days after receiving the package. I will do my best to work out a satisfying solution.

Payments can be made with Paypal - you don't need to have a Paypal account to use this service, just select the option to pay with your Credit card without signing up for a PayPal account (its optional).

If you are new to Etsy here is a helpful guide for purchasing:
http://www.etsy.com/help_guide_checkout.php

All orders are shipped from Portugal (Europe) using the Portuguese Postal Service (http://www.ctt.pt) in Registered Mail (it's a priority mail) – with Tracking Number.
You'll receive the package directly from the postman at your given address and a signature is requested (it doesn't have to be yours but from anyone that accepts the package).
As soon as I send your package, you will receive an e-mail with the tracking number.
Countries outside European Union may have to pay additional taxes or customs that I'm not responsible for.
I'll dispatch your order after confirmation of payment within 1 to 3 working days. I'll try to be as fast as possible and I'll inform you if any delay occurs.
Shipping times are:
Portugal : 2-3 working days;
Europe : 5-8 working days;
Rest of the World : 7 to 12 working days;
I won’t be responsible for delayed, unclaimed, or returned orders due to incorrect address or other causes that are beyond my control.
Máx 2 Kg per package - if the number of items added in the cart is heavier than 2 Kg the shipping costs will have to be recalculated.

If you want to offer your order directly to someone let me know and I can wrap it with a personal message from you. Just let me know through my email.