HerborealArts

Herboreal Arts

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Free holo sticker with orders of $10 or more!
If your order is marked delivered and hasn't shown up, please wait 2 more days before contacting me. If you have trouble with an order, please contact me via etsy messenger- I am happy to help.

Announcement

Last updated on Jun 29, 2021

Free holo sticker with orders of $10 or more!
If your order is marked delivered and hasn't shown up, please wait 2 more days before contacting me. If you have trouble with an order, please contact me via etsy messenger- I am happy to help.

Items

 
Cryptogamaelacrime

Contact shop owner

Cryptogamaelacrime

Reviews

Average item review
5 out of 5 stars
(545)
See reviews that mention:
Quality 70 Shipping 81 Customer service 28

About HerborealArts

Sales 1,780
On Etsy since 2009

Disabled LGBT artist making witchy/metal merch. Making merch keeps me going.

Shop members

  • Badger

    Owner, Designer, Marketer

Production partners

  • Tucson Community Print Shop

    Tucson, AZ

    TCPS will be printing my apparel.

Shop policies

Last updated on March 19, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Please do not request a return unless there is a mistake with your order or you are truly dissatisfied with the quality. As stated on all pin listings, enamel pins are handmade by people on a deadling and therefore will have imperfections. You should expect to see slight underfilling of enamel, tiny pinpricks, tiny enamel burrs on the outside of the pin, etc. Shipping costs will not be refunded on returns. If you have a problem with your order, please contact us before leaving feedback so we can work it out!
Shipping
Shipping
Items ship in 1-3 business days.

Sticker-only orders are shipped in a paper envelope with a stamp, both domestic and international, unless you add a cardboard mailer to your cart before checkout. There is no tracking on on sticker-only orders unless you buy a cardboard mailer.

Please ensure you have entered the correct address!
You'll be charged a $10 fee for reshipment if your order is returned.

"Why is shipping X amount?"
Shipping includes the actual cost of shipping, supplies (mailers, tissue, stickers, tape), and insurance. I have begun insuring my packages because enough people have demanded replacements after I already paid to ship them, and with such a small business, I can't afford to continue giving out free items to replace packages I can't confirm never arrived.

I am not responsible for lost packages, but...
I am happy to try to work something out with you if something goes awry, but please understand that once your item has been shipped out, it is out of my hands and you'll have to contact USPS or your mail service (global) to find out what's going on. I can't control the mail and have no more insight into it than you do. In most situations, I will simply replace your order if it doesn't show up within a month and appears to be lost or misdelivered.

Talismans are Insured
All talisman/charm orders include tracking and insurance. Should your talisman arrive damaged, you have options:

Send the charm back and receive a refund (you will have to pay shipping to return it).
Allow me to ship you replacement parts & repair kit for damaged elements, free of charge.
Send the charm back for repair and reshipment, free of charge.
Local Pickup
If you are in or around Tucson, AZ, get in touch with me before placing your order and we'll talk about local pickup options.

Return Policy
All sales are final with the exception of damaged merchandise. Please contact me as soon as possible if your merchandise arrives damaged, and please attach a photo.
Additional policies and FAQs
How quickly will I receive my order?
Orders are typically shipped out within 24 hours, but may rarely take up to 3 days. After that, it's up to USPS shipping times, which have varied with the pandemic and political struggles. Tracking is provided on any order that isn't strictly stickers (and is provided on sticker orders if you select a flat mailer). International orders should allow for at least two weeks.

Why don't talismans ship internationally?
Talismans are made with animal bones that may or may not be legal to ship to other countries. Out of an abundance of caution, I am only willing to ship them within the US. If you are outside the country and really want one, get in touch with me after researching local laws and regulations, send me the sourced information, and we'll look into it further to see if we can work it out.

Why is shipping X amount?

Shipping includes the actual cost of shipping, supplies (mailers, tissue, stickers, tape), and insurance. I have begun insuring my packages because enough people have demanded replacements after I already paid to ship them, and with such a small business, I can't afford to continue giving out free items to replace packages I can't confirm never arrived.