HeritageAlliance

The Heritage Alliance

Brooklyn, New York On Etsy since 2011

HeritageAlliance

The Heritage Alliance

Brooklyn, New York | 186 Sales

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    Gino

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    Gino

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    quality 4 shipping 12 customer service 7

    Shop policies

    Last updated on May 7, 2012
    Welcome to Heritage Alliance. Shop owners Gino, Nancy, and Ian's combined experience decorating and designing for the worlds of film, television, and photo ensures a curated eclecticism in their continually evolving collection.

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    CANCELLATIONS:
    We accept order cancellations prior to shipping; please contact us immediately. Buyer will be refunded via PayPal; Etsy sale and Paypal fees will be subtracted from refund.

    RETURNS:
    All of our items are vintage and one-of-a-kind and will have normal wear for their age. We put a lot of time and effort into making sure all of our pieces are accurately showcased. Particular defects and points of wear are always noted, but we are more than happy to answer any questions and provide additional photos upon request. We encourage buyers to thoroughly consider all purchases, as we do not offer refunds or accept returns.

    LOST/DAMAGED PACKAGES:
    Please let us know if you would like your item insured. We are not responsible for uninsured items that are lost or damaged in transit.
    Payment
    PayPal is our preferred method of payment. Orders are shipped upon receipt of payment. Message us about reserving items.
    Shipping
    Orders ship within 3 business days. We generally try to ship orders the same day whenever possible.

    Customers are sent a shipping confirmation via email with tracking number.

    Shipping method is determined based upon cost, package safety, and expediency. Please let us know if you have any special requests; buyers are responsible for any resulting rate increases.

    We estimate our shipping rates and will automatically refund significant overages via PayPal. We ask that the buyer contact us for shipping quotes on large pieces, as noted in the product description.

    We are happy to provide combined shipping for multiple items whenever possible. Contact us!!

    INTERNATIONAL SHIPPING:
    Please contact us with any inquiries on international shipping, as prices and practicality may vary. Buyer is responsible for all fees, taxes, customs, etc.