I do not accept returns due to monitor color variance. All products are described as accurately as possible. As you may know, all monitors display colors differently. If you have questions about a product , Convo me before you purchase it.

I want you to be happy with your order. If there is a problem with your order, please let me know!!

No returns will be accepted without prior approval. If there is a problem with your order you must notify me within 5 days of receiving the order. Refunds will only be issued once the item is received by me. The items must be new and in the original bag. I will not accepted items that have been altered in any way. (Example: locks must still be intact not picked, carded, or spun.)

I do not refund shipping charges.

We accept credit card payments through Paypal and Etsy Direct Checkout.

Orders are shipped after payment confirmation. Note: eCheck payments can take up to 10 days to clear.

I use Paypal and Etsy to ship orders. Please be sure the address listed on Paypal and Etsy are your current shipping address.

Orders ship 1-3 days after payment.

Orders are shipped after payment confirmation. Orders will not ship until payment has cleared. Note: eCheck payments can take up to 10 days to clear.

I ship via USPS First Class or Priority mail. International orders ship International First Class. Shipping is expensive. I try to use the most economical shipping possible. Most orders are shipped in Tyvek or plastic mailing bags. Mailing bags weight less than boxes and save you money on shipping. International Shipping can have long delays.

If you would prefer your items to be shipped in a box, please Convo me after making your purchase. I will calculate the shipping cost with the addition of a box and can send you a Paypal invoice for the additional shipping cost.

If you have further questions about shipping, Convo me. Herman Hills Farm is not responsible for damaged or lost packages. All items are shipped without insurance. If you would like to add insurance to your order, please Convo me.

****PLEASE NOTE**** Please make sure your address on Paypal (if paying via Paypal) and Etsy are current.

Some vegetable matter may be present in the farm fresh fibers. I do my best to wash and pick veggie matter out the fibers. Please remember that sheep live outside, eat grass, hay and grain, and sleep in a barn full of straw.

The shipping calculator on Etsy will sometimes over charge shipping costs for international shipping. I do refund shipping if it is in excess of the actual amount. If you have a question about the shipping cost on an international order, please send me a private message.