HeyHarriet

Cyanotypes | Photo & Art Prints | Zines | Original Art

Brisbane, Australia
1,201 Sales | 5 out of 5 stars

Announcement    Please note that international orders are currently experiencing delays due to flight cancellations and government restrictions because of COVID-19. So to the lovely folk outside of Australia please take into account that delays of up to approx 3 to 4 weeks in some countries may be experienced, so please consider that before placing an order. Thank you and stay safe xo

Announcement

Last updated on Apr 12, 2020

Please note that international orders are currently experiencing delays due to flight cancellations and government restrictions because of COVID-19. So to the lovely folk outside of Australia please take into account that delays of up to approx 3 to 4 weeks in some countries may be experienced, so please consider that before placing an order. Thank you and stay safe xo

Items

1201 Sales
 
Tracy

Contact shop owner

Tracy

Reviews

Average item review
5 out of 5 stars
(498)
See reviews that mention:
Quality 22 Shipping 90 Customer service 77

Updates

New cyanotype and photogram art zines | artist books now available. Find them in the “mini zines” section of my shop!

About HeyHarriet

Sales 1,201
On Etsy since 2007

Shop policies

Last updated on December 15, 2020
Hello! Thank you so very much for visiting my shop! All of my digital photographs are printed professionally through a local photographic lab on archival quality paper.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
In the event of lost packages – I consider an international package lost if it has not arrived within 6 weeks. It has been my experience that the majority of “lost” packages do eventually find their way to their destinations within that time frame. I will of course replace lost packages at no charge, but if you could wait the 6 weeks to see if it arrives before I send a replacement it would be greatly appreciated.

Customer satisfaction is of the utmost importance to me so please do contact me within 7 days of receiving your order if you have any issues with your purchase. If you are not satisfied with your purchase I will either replace print/s or refund your money. You will be responsible for returning items in their original condition. If you return your item, I will send an exchange or refund your money as soon as I’ve received the item/s.
Payment
Payment can be made using PayPal or Credit Card via Direct Checkout. Etsy Gift Cards are also accepted in this shop.

E-Cheque payments via PayPal are also accepted but orders will not be shipped until payment has cleared in my account. Clearance is generally within 4 to 7 days.
Shipping
I ship all orders to the address you have listed with ETSY, not your PayPal address. If your order is a gift or you are purchasing to have it delivered to an alternative address I’m happy to oblige as long as you provide the alternative address at the time of purchase.

Orders are shipped within 3 days of purchase (except in the case of e-Cheques where they will be shipped promptly upon clearance). Prints are carefully packaged with cardboard and enclosed inside sealed weather-proof clear bags for safe international jet-setting.

Estimated delivery times:
Within Australia - 2 to 10 business days.
Asia / Pacific - 1 to 2 weeks.
United States / Canada - 2 to 3 weeks.
UK / Europe - 2 to 4 weeks.

The above are estimated times only as advised by Australia Post and generally orders do arrive well within those time frames. However, please be aware that delays can occur from time to time. Postal delays are always expected leading up to and during the holiday season, so if purchasing for gifts (which I very much hope you do!) I advise ordering as early as possible to allow for any delays.

Buyers are responsible for any customs fees and taxes that may be charged by your country for goods imported from other countries.
Additional policies and FAQs
Please note that different computer monitors will display images a little differently with regards to colours, lighter/darker shades etc, so what you see on your screen may vary slightly from the print/s you receive.

All of my photographs are original images photographed and edited by me (no stock images) and I retain the copyrights. Copyright is not transferrable with sale. The purchase of my prints does not allow the reproduction and distribution of my work.

If you have any questions at all please don't hesitate to contact me via this link
http://www.etsy.com/conversations/new?with_id=5399106
Privacy
HeyHarriet has access to limited personal data for core business purposes.
When you place an order with me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the Etsy convo system, I will receive your username and email address.

The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:

• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.

I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted.

Please note HeyHarriet has no control over certain personal data held on the Etsy platform, for example on the seller dashboard. If you have any queries regarding how Etsy manages your personal data, please contact them directly. Etsy's privacy policy can be found at: https://www.etsy.com/au/legal/privacy/

Please note, as members of Etsy, customers are also responsible for safeguarding the private information of sellers, and using it only for the purpose for which it is intended.