HiddenValleyMilkSoap's Shop Policies
Welcome! Thank you for visiting Hidden Valley Milk Soaps. We hope you find what you are looking for. Please review our shop policies before making a purchase, if there are any unanswered questions please feel free to ask!
Hidden Valley Milk Soaps accepts payment through Etsy direct checkout and Paypal.
All shipping is through USPS with Delivery Confirmation but without insurance unless otherwise agreed upon. Delivery Confirmation numbers will be e-mailed to you through your Paypal e-mail address. We ship daily (M-F) and all orders will be shipped within 2 business days of purchase and completed payment. If you require expedited shipping please convo us for a shipping quote.
Local Pick Up: We offer pick up to our local customers! Please convo us for information
Refunds and Exchanges
Unfortunately due to the nature of our products we can not accept returns. However, if there is a problem with your order please contact us as soon as possible. We strive for 100% customer satisfaction.
Whenever buying soaps or other body products please review all ingredients if allergies are an issue. As always, when trying a new product, use a small amount on an inconspicuous area of skin to test for allergic reaction.
Additional Policies and FAQs
By purchasing our products the purchaser agrees that they have read the listing in it's entirety and understand its contents. Purchaser has checked ingredients for any possible allergic reactions and they shall hold seller harmless should an allergic reaction to the listed ingredients occur. Please do not use our products if you are allergic to any of the listed ingredients. Every end product is tested on us, but please stop using should it disagree with your skin. We do not make any expressed or implied guarantee as to the healing of skin conditions by the use of our products.
Last Updated February 25, 2013