Close

HillCottageHounds' Shop Announcement

Handmade with care from start to finish & custom made to your requirements! If you can't find something in the colour or design you like, I have lots more in stock & will be happy to make something for you in the colour of your choice. Made with your dog's comfort & security in mind!

HillCottageHounds' Shop Policies

Welcome

Hello,

Thank you for viewing my items.
I have been making all kinds of handmade goods for a few years now & have finally joined Etsy.

All of my items are handmade to last, with care from start to finish. Everything you see can be handmade to your requirements. So, if you can't see the item you want in a colour or size that you require, please get in touch & I will make one for you.

I am always happy to answer any questions, so please feel free to get in touch!

Hill Cottage Hounds is also on Facebook. Come & say hello!

Payment

Payments are accepted via Paypal & cheque in the UK only.
For international sales the payment accepted is via Paypal, unfortunately I can not accept cheques from overseas.

Shipping

Please be aware that it can take up to 2 weeks to receive your items in the UK, as once ordered that item is handmade from scratch, but in most cases you will receive your order sooner. If you require your item in a hurry, please get in touch.

For international orders the delivery time will be at least 2-3 weeks, but I do try very hard to send my orders out as soon as possible.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

Refunds and Exchanges

Customer satisfaction is very important to me, it is the backbone of any business. Therefore my aim is to work with you to create & provide collars which I am proud of & you will find are good quality, well made, strong & reasonably priced.

Hill Cottage Hounds is dedicated to ensuring that you are happy with your purchase & all items are carefully handmade & checked before dispatch. If, for any reason you are not satisfied with your item/s, your purchase price will be refunded, upon return of goods in their original saleable condition.

Last Updated July 7, 2012