gingerizzyoz1 on Sep 24, 2016
I am so pleased with quality & workmanship!!
barbarafetzer on Sep 23, 2016
thank you so much !!! it is so beautiful - i love it !!!
Unique Handmade Sterling Silver Jewelery
Inspired by a bead lanyard at work, I thought the kids might enjoy beading, so I bought them some basic beads and tools for Christmas in 2006.
They got bored after two days, but I was addicted from the first minute! It got so intense over the next month that my mess was spilling into several rooms. My husband cleaned out a small shed on the back of our property with a little a/c unit in it and kicked me and my growing disaster out of the house. I had never been so happy! It was awesome to have all this space to myself! As my collection of beads and skills grew, I moved on to torching, incorporating more and more silver into my work, and discovered wire-wrapping and artisan lampwork (which I hope to someday add to my list of skills).
My new studio is a section of my non-insulated barn in which I spend countless hours every month with the dogs and horses just feeling creative and enjoying the creativity I find there.
I sold lots of items through my work (RNs like jewelry it turns out!), and then realized that MAYBE I could actually support my hobby when I discovered Etsy in 2009. I did not hesitate to open a shop, and proudly posted my first (horrible) photos of my work. I got a sale the first week and had about 40 that first year. My photography skills improved, I found some wonderful regular customers who encouraged me to work outside of my comfort zone, and my jewelry skills also increased and continue to evolve to this day.
My shops get busier and busier every year, so I have to close up every once in a while, take some deep breaths, dip my feet in the ocean, and psych myself up for whatever comes next.
I now also work full-time at my day job, and my jewelry income contributes not only to feed my silver addiction, but also to the household budget as long as I spend every spare minute hammering and wrapping (and promoting, and taking care of little things I omitted in my dreams of entrepreneurial creativity like taxes, obtaining shipping and packaging supplies, and replying to inquiries). It has been a wild ride, getting wilder, and I never want to get off!
I love Etsy and the personal connections I have made here. The teams are supportive and helpful (I never would have heard of SEO if not for the Etsy Success Team!) and inspiring (especially the Wire Goddess Team!).
Please contact me if you are looking for a particular stone or item and I'll do my best to make your vision a reality.
Thanks for wondering about me! I read EVERY single bit of feedback I receive, cherish those quick notes to me when a customer loves that little box in the mail, and enjoy peeking at your profiles, too! Happy shopping!
Around the web
Owner, Maker, Designer, Curator, Photographer, Manager, Mother Of Four
When I'm not working as a nurse, taking care of my kids, or gardening, I'm hammering and playing with fire. I occasionally take a beach vacation as well...
Box Maker Extraordinaire
My son helps with packaging and getting my jewelry boxes ready before I need them.
My husband makes all the daily trips to the mailbox and post office so I can focus on making jewelry!
My kids: Connor, Shayla, Shane, and Drake
These great kids help whenever they are asked, and do a great job cheering me on when things get busy! Love them all.
Shayla makes the game themed pendants and is an extremely creative soul. She also keeps me company in our shared studio.
♥I have HUGE hands
Seriously-I can palm a basketball. Keep this in mind when looking at my jewelry displayed in my hands! My feet are huge, too, but no photos of them =) Too confusing!
Occasionally offered to reward my wonderful and growing base of return customers and incentives for new buyers! These will be listed on my main page.
♥I'm very convo-friendly!
Just drop me a line and before you know it, we'll be having a beer or iced tea on the back porch (on the phone)! Do it now: http://www.etsy.com/convo_new.php?to_username=HillCountrySilver . If you convo me from the item you're inquiring about's page, I'll have a record and a visual, though...
♥Twitter and Pinterest: My Twitter ID is HillCntrySilver, if you're savvy enough to find me there! I am NOT. Savvy enough, I mean. I also have a neglected FB page called HillCountrySilver. I can't even find it half the time! Darn FB upgrades!
I also love Pinterest and post new items there if I really love them. HillCoSilver is my avatar there. Warning: I also post some inappropriate content if it makes me laugh.
♥ My other shops:
HillCountryIDeology.etsy.com is closed and I do not intend to reopen it. Not enough time to address all the inquiries and still make stuff, which is much more fun! I also have an Artfire.com shop with the same name. When I close this shop, I generally keep my much slower and less - stocked Artfire shop open.
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
Your CUSTOM purchase will be reserved for a week, and re-listed if payment is not received (unless we have made prior arrangements), maybe sooner if I don't get any replies to emails and/or convos.
There will be no REFUNDS for PERSONALIZED ITEMS for obvious reasons. The stamping is all hand-done and will not be perfect! If you want perfect, go to the mall and get it engraved. I will begin stamping only after payment is received in full! If there is a problem with your order, please let me know so that I can fix it...(and I will in most cases)...before feedback is placed. Please see REFUNDS Policy below. My customer service is very important to me! I want happy customers who return again and again!
CUSTOM, non-personalized orders may require a nominal down payment and the balance when ready to ship, and generally can be made and shipped within 1-2 weeks of your order. If I make a mistake in the stamping (please double check your notes to seller at checkout!), I will pay for any further shipping costs to correct your order. Most of my business is return customers, so please don't ask for an additional discount. My prices are fair, even downright low sometimes, and I always take care of my great customers in some way!
LAYAWAY is perfectly respectable. Let me know if you would like to split up payments and I will relist the item for you with divided payments. If items are not paid in full within 60 days, all payments are forfeit and I will withdraw your listing(s). Unless we make other arrangements. Please communicate with me. I prefer that payment is made in full within 30 days, but of course, I am open to other possibilities. Once again, items will not be shipped nor will custom items be started until payment is received in full.
I ship quickly and conveniently from my home. Ready-made orders generally go out around noon Mon-Fri. The exception is international orders. These items are preferably sent from a Post Office, so may be delayed a few days depending on my work/kid/mom responsibilities. Let me know if you're in a real rush and I will do all I can to make sure your OOAK handmade jewelry gets out PDQ!
CUSTOM order shipping: My current shipping times vary depending upon the season, holidays, and current height of my order stack. I make every attempt to ship custom items within 14 days of payment, but this may be delayed if I do not get replies to requests for clarification, payment for gemstone upgrades, etc. Please check my front page announcement : hillcountrysilver.etsy.com and click on the "read more" in the text at the top for current shipping times.
Inernational Shipping: please note that some countries may charge import taxes and will collect these before releasing your package. I state actual purchase price on my customs labels. Only rarely have people requested that I alter that price for customs. Please don't. Transit time is generally 10-14 days to most countries, but once I had an order destined for Canada get routed through Mexico (and significantly delayed). Once it leaves me, it is out of my control and I cannot request tracking for 30 days. If your item is late, I will do everything in my power to track it down.
I am a bead addict, too, and I will make every effort to ship purchases the same or next day. If I am unable to do so within 3 days, I will let you know in advance. I work most weekends but can almost always get to the Post Office mid-week.
Please note-my items come in giftable hand-embellished, recycled boxes. The envelopes, however, may not look so hot. I RECYCLE all my mailers if I can. If there are any little plastic bags in your order, be assured that I have not purchased them, but am re-using bags that I've received with gemstone purchases. Not necessarily pretty, but we might save a tree or two in the process! If you want a dollar off and order more than one item, I'll refund you via paypal if I can put it all in one gift box! Just ask...
Refunds and Exchanges
I will customize my bracelets, rings, etc to your requirements.
Please check out my SOLD items for examples of custom creations and FEEDBACK for, well, ...Feedback on these items =). Below you will find specific issues and see how I address them, even if I haven't had to...yet!
I cannot control the post office, nor do I wish to! But OCCASIONALLY something goes awry and packages do not arrive on time, at all, or arrive 3 weeks later totally mangled. I love the tracking feature and I use it! Just check your invoice and you will find it there. Insurance is available. If you still have not received your order thirty days AFTER SHIPPING, I will follow up with the post office. They will not even talk to me until 30 days have gone by! If your (U.S. only) PayPal address is correct BEFORE you purchase, I will pay for tracking on your order. You will find the link to the tracking info in your PayPal account with your invoice of payment. If you do not have a PayPal account and paid via PayPal, let me know and I'll forward you the tracking number.
International shipping charges just increased (TRIPLED OVERNIGHT!) so I've had to change my shipping charges. I lost a lot of money that first month ! If you order more than two items, I may have to charge an additional amount to cover my cost, generally less than $3 for up to 4 ounces. I ship a lot of international orders, and generally go to the post office only once a week. This will either speed up or slightly delay the shipping date, as I try to plan on bulk shipping to save gas.
Wear and Tear.
Medical IDs are items that generally get a lot of wear and tear, as they are often worn 24/7. Bracelets, in particular, have to withstand a lot of abuse. Stamping, especially if done on the inside of a bracelet, will eventually wear off. I will send a kit with all bracelet purchases that will help you refresh text until it gets too worn to repair. Personal hygiene, body pH, sweat, etc may affect wear and finish of your fine jewelry item, particularly copper. I cannot control this, and cannot be responsible if my pure copper ID plate turns your wrist green. (I have heard of that, even experienced it in the past, but have not yet had a complaint about my jewelry...but I'm sure I will eventually!) or if copper turns silvery when you wear it (which it does on me...hmm? maybe I handle so much silver that my sweat silverplates copper? Weird but true story.). An occasional soak in warm soapy water (yes, they are safe for showering, too!) or brushing with a toothbrush will keep your item looking new, as will daily wear, which generally inhibits tarnish.
Bracelets and Toggle Clasps.
I love toggle clasps! I have a huge selection and do not hesitate to use them for my own jewelry. But I cannot guarantee that they will not fall off or fail unless I have YOUR EXACT WRIST CIRCUMFERENCE! I will ask for this, usually several times during the course of working out the details for your personalized, ooak bracelet, and often the closest I get is the length of your favorite bracelet. This does not work, as the size of stones, chain, clasp length, etc affect the inner diameter of the bracelet. I repeat: I NEED THE EXACT measurement to guarantee your bracelet. I made this mistake once. The bracelet, a gift for someone with "large" wrists, fell off within an hour and was never seen again. Turns out that the wrists were not too big, just that the recipient of this awesome gift was well-nourished. I replaced the bracelet at my own expense (ouch$$$), and changed my policy.
I have lots of lobster and trigger clasps as well, and my handmade hook clasps are equally if not more awesome! And less expensive!
WHAT IF YOU HATE IT?
Fortunately, this has never been an issue! (Okay, a couple of times) If you hate it, return it and I will issue a prompt refund unless it is customized. If customized and I can reuse it, no problem! If not, perhaps you can keep the "Plate" and I can refund the rest at my discretion. Again, I am not perfect. And I hand stamp everything myself. So it likely will not be perfect, either.
Please provide the information requested with your order and this should not be a problem. If no size is requested, I will send 7.5" bracelets (see above note) and 18" chains on the Mommy Necklaces. If you do not provide the size and you do not like it, you can return it and pay shipping both ways (an extra $2.75 will be billed to you on my end), and I will adjust the length. No Problem! Note that the size of stones and beads will alter the "inner diameter" of a bracelet, so a 7.5" bracelet may not fit an average wrist if the embellishments are large. I have a special mandrel I use to assure a custom fit if you give me your EXACT wrist circumference and how you like the bracelet to fit (snug, loose, standard "in-between"). This is critical for a custom fit.
STAMPED WRONG (or wrong birthstone):
The first thing I do is check our convos and your notes to seller at checkout. If you made a typo on your child's name (yes, it happens more frequently than you might expect), I will gladly make you a new tag at your expense for the current going rate plus shipping. If I screw up (yes, I do that occasionally as well!), I will make you a new tag promptly and ship at my expense. I apologize in advance, as it happens occasionally (well, twice so far). Please return the tag only (in the case of mommy necklaces) or the entire item (in the case of bracelets) in a BOX* or it will get crushed! so that I can fix it and return it to you.
*If returning a broken chain or a single tag, it can be returned in a sandwich bag inside a regular envelope.
Yes the chains are petite. That is one way I actually make any money at all selling jewelry! Upgrades are available at prices lower than stated on my shop listings. Etsy will not let me list "upgrades" without making the price the same to non-customers, but I figure you have already paid for the small chain, so you should get a better deal. Please contact/convo me if you would like a different chain. I have dozens of styles available and only a few listed.
Additional stamped name tags are available without the chain ONLY IF YOU HAVE ALREADY PURCHASED a necklace from me! People keep having babies (I have four kids, I know how it happens!), so I keep making jewelry. I do not list individual plates because my markup is too low to justify. But I am happy to make them for my valued and valuable existing customers.
Jump Rings on Bracelets and Necklaces.
Should you wish to remove a link on a bracelet, add a name tag to a mommy necklace, exchange the birthstone, etc, care should be taken to not distort the jump rings. Please contact me and I will send instructions on how this is best accomplished. I use mostly 16-gauge, heavy rings, so they are unlikely to distort or come apart without a pair of pliers or two involved!
Thanks so much for checking before you buy! I truly appreciate it!
Additional policies and FAQs
I also do light jewelry repair, tumble-polishing (super-shiny, but not all stones and metals can be polished without some risk!-please convo me with details first), and oxidation for a nominal fee, plus you pay shipping costs of $2.75 US/$7.00 Elsewhere. It's usually simple and quick, but takes time away from creating jewelry, which is my love and my therapy every day.
As for custom orders, I love the challenges! Bring 'em! I have worked with several Buyers and made some pretty cool stuff. Check my sold items and my feedback to see what sold and what the buyer thought of the experience! I've had fun every time!
The best place to see custom items is in my "sold" section. Most of these items are identified by "reserved for" or "custom listing for" in my sold items. No guarantees, but I might be able to reproduce a fair copy of something I've already made if you see something you love...
♥Again, thanks for checking my policies before you buy! Have a wonderful day!