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Hilo Bay Books

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Hilo Bay Books

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Shop policies

Last updated on July 11, 2011
Thank you for stopping by our shop! Our Etsy shop is an extension of our physical shop in Hilo, Hawaii. Hilo Bay Books is mostly a used bookstore. Etsy has become a perfect way for us to showcase items that would otherwise get lost on our shelves. Honestly, there are just some items we come across that are just too cool to get lost on our bookshelves. Some items just scream for a spotlight.

There are four of us who work together and as a group, we're nuts. With that said, we love what we do & feel that there is no better way to spend our day than by playing with books & working with our friends. We love our customers and love hearing about their interests. It usually puts on a new treasure hunt.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Returns are accepted within 30 days. If there are any problems with the shipping or your item, convo us as soon as possible. We certainly want to make it right.
Payment
We primarily accept paypal. Check or Money Orders are fine, just convo us.
Shipping
We automatically ship all item First Class Mail unless you convo us with a special request. I find First Class Mail very easy to work with. It provides tracking & is reasonably priced.

Please remember, shipping from Hawaii does take a little bit longer. First Class Mail takes about 3-4 days to get to most mainland states. Because of this, as soon as we get your order, we pack & ship. Sometimes it's the same day, sometimes it's the next morning. But we do want you to have what you paid for as soon as possible and at reasonable rate.

We can do Priority Mail, but I have found that for the cost, First Class Mail takes about the same amount of time.

If you would like insurance or an alternate method of shipping, no problem. Convo us & allow us to recalculate the ship fee.
Additional policies and FAQs
Let us know if you would like us to customize a book search for you. We'd be happy to go on the hunt for you.
Mahalo nui!!