Sustainable Apparel & Accessory designs

Brooklyn, New York

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Shop policies

Last updated on May 9, 2022

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Welcome to Upcycle with HIMANE.

All of our garments and handbags are designed and made at our studio in Brooklyn, NY or in Haiti.

Our studio produce also made-to-measure, wedding Gown, mother of the brides and other special occasion items. Contact us for more detail.
Returns and exchanges
COMMUNICATION is very important. Your positive feedback is very important and greatly appreciated! Please allow me the opportunity to resolve any issues with you if there is a problem with your order. Once you received your order, please let me know if everything is good.
In the event that we agreed to an exchange or return- You will be charged a 20% service fee and that is for, products use and time spend on your order.
The 20% is also for all the fee's We are charged, Etsy, PayPal, listing fee, packaging, and time spent on your order.
Please contact me with any problem.
All items must be returned in unused, like-new, undamaged condition in their original box.
Unfortunately, I cannot refund or exchange used or customer damaged products.
All products will be inspected upon return.

The goods are your responsibility until they reach back to me.
Please ensure you pack your return to prevent any damage to the items or boxes.
I am not responsible for any damage or lost caused during the return shipping.

Returned products must be shipped back to me within 14 days of receipt.
If you wish to return an item please contact me for the return address.
We only accept PayPal at this time. PayPal is super easy, reliable, and secure! If you do not have a PayPal account, just follow the directions at checkout using your credit card.
All items must be paid for in full before production begin.
All items are shipped as soon as they are done!

From the US We ship USPS Priority to the U.S. (2-5 business days) and Canada (5-10 business days). International orders are shipped USPS International Express (5-10) business days, not including time in customs).

From Haiti, Your purchase will ship with in 1-5 business days of payment, using TNT shipping Express with a tracking number.
Shipping from Haiti takes 10 - 20 days, but delay may occur and sometimes it can take up to 30 days.
Shipping times are estimates and cannot be guaranteed. Please keep in mind that the shipping times should be added to the current order production time to estimate time of arrival.

Express shipping is available!
Shipping takes 2-6 business days s and it costs an additional $20-$35

Please let me know if you are interested and we will work it out.
Additional policies and FAQs
1. A large proportion of HIMANE garments and accessories are made from vintage, recycled and/or re-claimed fabrics for which the fiber content is not always known. If it is known it will be stated. It is because of this for many garments we have no legal obligation to list the fiber content. If it is not known it will be referred to as a fabric 'type' which means we will state what we believe it to be. This cannot not always be accurate.
2. Fabrics are tested to see temperatures they can wash at. Most of our apparel and some of our accessories can be machine washed at 30 degrees. We recommend air-drying, to extend the longevity of the products. They are not tested to see if they can be dry cleaned so it is advisable to ask the opinion of your dry cleaner before going ahead with this method.

For custom made orders you are welcome to contact me.