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HirondelleRustique's Shop Announcement

Hello and welcome to Hirondelle Rustique!

My blog: www.hirondellerustique.com
Follow me on Twitter! www.twitter.com/Hirondelle_etsy

HirondelleRustique's Shop Policies

Payment

US ORDERS
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PayPal and PayPal "E-Checks" are my preferred form of payment, but I also accept Personal Checks and Money Orders (please allow one week for checks and money orders to clear).

PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant. You can sign up for a PayPal account by going to https://www.paypal.com.


INTERNATIONAL ORDERS
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PayPal and PayPal "E-Checks" are my preferred form of payment, but I also accept International Money Orders (please allow one week for funds to clear).

CUSTOM ORDERS
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For all custom work I require payment upfront.

ALL ORDERS
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I would appreciate payment within 7 days. For Checks and Money Orders, please ship payment as soon as possible to avoid the cancellation of your order. All items will be shipped once payment is received.

Any unpaid order will be canceled after one week unless buyer has contacted me.

Please note all Washington State residents will be charged sales tax of 9.5%
If you have any questions, just ask! I'll try to get back to you as soon as possible.

Shipping

US ORDERS
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All US orders are shipped USPS First Mail with Delivery Confirmation (tracking number) and should arrive within 4-7 business days. Large orders will be shipped USPS Priority Mail with Delivery Confirmation.

Each print will be shipped in a protective sleeve with acid-free backing board in a sturdy, stay flat mailer to ensure that they arrive safely. If you would like to add insurance to your order or expedite it, please contact me prior to placing your order.

I will ship your order as soon as possible and I ship on all business days (Mon - Sat).

INTERNATIONAL ORDERS
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I ship USPS First Class International Mail. Please allow 2 - 4 weeks delivery time, and possibly more if you live in an outlying area. Your order may be subject to customs fees or taxes. I will not falsify any customs forms.

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Please make sure your Etsy and PayPal shipping addresses are up to date! In order to comply with PayPal's Seller Protection Policy, I will ship to your PayPal address.

Refunds and Exchanges

I strive to make sure all of my customers are 100% satisfied, but if for any reason you are unhappy with your purchase please contact me to arrange for a return or exchange within 10 days of receiving it. All prints must be returned in order to receive a refund of the merchandise price only or an exchange. Buyer pays for return shipping. If returning a damaged print, I will send you a new one at no additional shipping cost.

Additional Policies and FAQs

PRIVACY
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Hirondelle Rustique respects your privacy and is committed to protecting it. I will never give out your email address or personal information.

COPYRIGHT
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Please note that each art piece is copyrighted and as a buyer you are purchasing the actual work and not the rights to the image.

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Your prints will not contain any watermarks and the quality will be at its best. I do everything possible to make sure that the colors you see on your monitor match the colors in the prints, but please be aware that there may be slight differences based on how your monitor is calibrated.

8x10 open edition prints will be signed on the back of the print. Currently, all 11x14 prints arrive unsigned in order to expedite the shipping process. Limited edition prints will be initialed on the front and signed, numbered, and dated on the back.

All prints come from a smoke-free, pet-free home!
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RETAIL/WHOLESALE ORDERS WELCOME
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If you are interested in carrying my art in your retail store, please contact me for details at hirondellerustique [!at] gmail.com!

Thanks for stopping by!

Last Updated June 15, 2011