I operate a love it, or return it, no quibble, refund policy. I appreciate that sometimes items are not quite as expected or do not suit, so as a result I am happy to accept returns and provide refunds. Buyers will be responsible for all transit costs. To qualify simply supply tracking details of the returned item and we will issue a refund for the item upon receipt. Please note the item must not be damaged or altered.

I cannot accept a return after 3 months from the delivery of the item.

Please note that patterns, layaway purchases and sale items are non returnable.

I accept Paypal, Credit and Debit Cards through Etsy and Etsy Gift Cards. If you are in Europe and would like to pay in euros by bank transfer or cheque please contact prior to making your purchase.

No Paypal Account, No Problem. Checkout with a Major Credit Card via Paypal:
www.etsy.com/help/article/361

Postage is from France

Small, flat, light items are still sent using the la poste "lettre prioritaire" letter service which has no tracking or insurance. These services can be added for an additional charge.

Small "paquets" are sent using the la poste Paquet Prio International service which has no tracking or insurance. There is a weight limit of 2kg on this service and certain large items cannot be shipped this way. Extra services such as tracking, signature on delivery or insurance are available at an extra charge, please add the upgrade option you want or contact me for a price.

All parcels with a value over $170 or weighing over 2kg will be sent via the Colissimo service This service requires a signature on delivery, includes insurance and is trackable. I will also require a contact phone number for the shipping company.

Please be aware that I ship from France and delivery times outside France and the EU can be longer. Please take this into account when placing your order. I'm afraid I cannot control delivery times and am not responsible for postal delays. If you need your item before a certain date please contact me prior to purchase for a price on expedited shipping.

I will happily ship worldwide and will combine shipping on multiple items. I endeavor to send all items within 3 days of receiving payment however I am not able to ship over weekends.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

In cases of non delivery the item will be returned to me. I will refund the purchase price of the item upon receipt of the item. For customers in the EU the return postage is free. For customers outside the EU the return postage is chargeable and I will deduct this cost from the item cost and refund the balance.

SHIPPING COSTS FOR BOOKS: I ship some books with the low cost Postal service: "Livres et Brochures". They usually take 10 -21 days, however please be aware that some parcels can take over 28 days.Please be patient. If you require a quicker service with tracking, insurance etc please contact me. Please note this service is not available to French destinations.

I wrap the items very carefully however occasionally an item is damaged while in transit. When you receive your parcel, if you see that it is opened, damaged, broken, always open it in front of the postman and ask him to sign a statement if the content is damaged. With this paper , the French poste will reimburse the content at the declared value for all the parcels with insurance. Without that, the insurance will NOT be functional. I cannot be held responsible for breakages during shipping if insurance was not purchased.

Postal costs and delivery delays are beyond my control.

If you require an invoice you can print this direct from your purchase history in Etsy. Should you require an invoice sending with your order with my store details and registration number please contact me and I will gladly supply this with your order

All the items I sell are either vintage or antique so may have some flaws, dents, scratches etc. Any defects are described the best of my ability in the listing and where possible I include photos of defects. Please ask questions or request additional photos if needed before you commit to purchase as I want you to be happy with your purchase. Please do not buy if you are expecting an item in 'new' condition unless specified in the listing.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Nickie Kirke, am the data controller of your personal information. If you have any questions or concerns, you may contact me at maisondumay [!at] gmx.com.