HitaraStudios

Privacy Policy of Hitara Studios

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can refer to the Etsy Privacy Policy to learn more about Etsy’s privacy practices.

1. Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

Your name

Your email address

Your postal address

Details of the product you’re ordering

I do not receive or store your payment information. Payments are processed directly by Etsy Payments.

You may also choose to provide me with additional personal information if you contact me directly (for example, for a custom order or customer support).

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to perform a contract between you and me, such as when I use your information to fulfill your order, provide customer support, or resolve disputes

To comply with a legal obligation, such as retaining information about your purchases for tax and accounting purposes

As necessary for my legitimate interests, such as improving my services and complying with the Etsy Seller Policy and Terms of Use, provided those interests are not overridden by your rights or interests

I do not use your personal data for advertising or email marketing outside of Etsy.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information only for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use

Shipping providers: I share your name and delivery address with shipping companies to fulfill your order

Legal and tax authorities: I may disclose your information if required to do so by law

I do not sell or rent your personal information to third parties.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy.

However, I am required to retain certain information for legal and tax purposes. In general, I keep order and invoice-related data for up to 10 years, in accordance with German tax law. After that, the data is deleted or anonymized.

5. Transfers of Personal Information Outside the EU

I do not independently transfer your personal information outside of the EU.

However, Etsy may store and process personal data outside the EU. For information on how Etsy handles data transfers, please refer to the Etsy Privacy Policy:
https://www.etsy.com/legal/privacy/

6. Your Rights

If you reside in the EU, you have a number of rights in relation to your personal information, including:

Access – You have the right to request a copy of the personal information I hold about you

Rectification – You have the right to request correction of inaccurate information

Erasure – You have the right to request deletion of your personal information, where legally possible

Restriction – You may request that I limit how your data is used

Objection – You may object to processing based on my legitimate interests

If you wish to exercise any of these rights, please contact me using the details below.

You also have the right to lodge a complaint with your local data protection authority.

7. How to Contact Me

For purposes of EU data protection law, I, Hitara Studios, am the data controller of your personal information.

If you have any questions or concerns, you may contact me at: hitarastudios@gmail.com.

Notes for Etsy Customers

If you wish to access, correct, or delete personal information held by Etsy, you may contact Etsy directly via https://www.etsy.com/help.