HMM Designs and Vintage
HmmMomma's Shop Policies
My goal here on Etsy is to bring smiles to all of your lovely faces with my original paintings, collection of vintage wears/odds and ends, and quirky wit. Yeah, yeah, vintage is used, but it's more than that! These pieces have survived the test of time, and I believe they give the wearer the power of character. So please, enjoy!
I accept multiple forms of payment <3
Paypal is my preferred choice! I also accept all forms of credit cards!
If you want to pay with a money order, I have now decided to take those as well <3
I want to work for you, and don't mind meeting your needs!
All payments must be made within two days or I will cancel the transaction, and I will only ship an item after the payment is received. E checks, and money orders will take longer for the item to ship once the payment has been marked on Etsy. Please contact me if you can't make that two day deadline. I will be more than willing to work with you.
Your item will be dropped at the post office within three business days. (Usually before then). I ship priority and first class. Let me know if you need your item or items shipped asap and I will be happy to work with you. I will ship express upon request.
Let me know if you would like to purchase insurance on any item. I will not be held responsible for shipping damages or loss. I make sure to pack my items very well.
I ship international items through USPS first class international mail. Please note that I can not add insurance to a first class package. Please be aware that upgrading shipping will be much more expensive than first class. Contact me if you wish to have insurance on your international item.
Refunds and Exchanges
I will only accept returns on a case to case basis. The buyer of the item must contact me within the day of receiving their package. I will only refund an item that has been grossly misinterpreted in the listing. Please understand that you are purchasing "vintage", a previously used item and therefor, most will not be perfect. I do my very best at informing my customers of any damage through thorough scrutinizing. Please inform me of any disappointments before going straight to my feedback. I will be more than happy to work with you. I will not accept a refund for an item that does not fit. Please consider the measurements given in the listing.
Again, let me know if you would like to purchase insurance on any item. I will not be held responsible for shipping damages or loss. I pack my items very well, because I love them!
Additional Policies and FAQs
I love to chat vintage! If you have any questions about my items, I would love to hear from you! Please feel free to contact me whenever. I've become a bit of an Etsy addict ;) I will also take custom orders! If there is something specific that you are trying to find, just let me know. I will keep a look out for that item, and shop for you!
Last Updated October 11, 2012