HoKiou

HoKiou

Paris, France · 972 Sales

HoKiou

HoKiou

Paris, France 972 Sales On Etsy since 2010

4.5 out of 5 stars
(359)

Shop owner

HoKiou

Contact

HoKiou

Contact shop owner

HoKiou

View all 44 items

Reviews

Average item review
4.5 out of 5 stars
(359)
View all 359 reviews

Shop policies

Last updated on June 14, 2015
Welcome to my store!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
· · · r e t u r n s & e x c h a n g e s · · ·

· Items should be shipped back within 14 calendar days of the delivery date.
· As soon as I receive the package I will refund your money (including shipping)

· · · u n s a t i s f i e d . w i t h . p u r c h a s e · · ·

· I will do everything in my hands to resolve the issue, contact me before leaving feedback. I might refund your money or send another item free of charge.


· · · l o s t & d a m a g e d . p a c k a g e s · · ·

· A package is consider lost after 45 days from shipping date, If you don´t receive your order in this time frame, contact me for full refund (including shipping).
· If you received a damage or broken item contact me for full refund (including shipping) or exchange.
Payment
My shop accepts Paypal, most major credit cards, and Etsy Gift Cards.

Please refer to Etsy help here: http://www.etsy.com/help/article/339
Paypal : https://www.etsy.com/help/article/361
Shipping
Please be sure that your address is correct before completing your purchase.
Thank you!

· · · s h i p p i n g · · ·

· Will take place between 2 - 5 business days after the payment has been cleared.
. All orders will ship via French Post Priority mail with Delivery confirmation and tracking.
( With International shipments,Tracking is available but limited.)

· · · t r a n s i t . t i m e s · · ·

· France : 2 - 7 business days
. Europe : 4 - 10 businessdays
. US : 7 - 21 business days
. Everywhere in the world : 15 - 30 business days.

. In rare occasions, customs retain packages so the time in transit may be considerable higher (ranging from 8 to 45 days).

· November and December are the busiest months for postal offices around the world so the time in transit may take longer
Additional policies and FAQs
· · ·j e w e l r y . c a r e· · ·

To ensure a longer lifespan to your jewelry, follow this simple rules:

· After use; clean your jewelry with a soft dry cloth to remove skin oils.
· Avoid contact with any liquids
· Store your jewelry in a closed jewelry box or zip-lock bag (not in bathroom).


. PLEASE NOTE: My items are composed of small items or glass and are not suitable for children under the age of 7.