HockenB

Pet toys & fashion Accessories

18 Sales

HockenB

Pet toys & fashion Accessories

18 Sales On Etsy since 2009

5 out of 5 stars
(11)
Shop owner

HockenB

Contact

Announcement   HockenB Pets, Gifts for your furry friends and family. I am a working mommy to two fur babies, it is because of them that I create special handmade gifts in my spare time. On behalf of my fur kids, proceeds from this shop will be donated to an animal rescue related organization. Please save us under your favorites and check back often for new creations.
Thank you for visiting! We appreciate your time.
Please remember Adopt! Don't Shop! Woof Woof!

Announcement
Last updated on May 23, 2016

HockenB Pets, Gifts for your furry friends and family. I am a working mommy to two fur babies, it is because of them that I create special handmade gifts in my spare time. On behalf of my fur kids, proceeds from this shop will be donated to an animal rescue related organization. Please save us under your favorites and check back often for new creations.
Thank you for visiting! We appreciate your time.
Please remember Adopt! Don't Shop! Woof Woof!

HockenB

Contact shop owner

HockenB

Reviews

Average item review
5 out of 5 stars
(11)
Rosemary Krause

Rosemary Krause on Jul 2, 2016

5 out of 5 stars

Thank you so much, I understand that Bodacious was just thrilled with his birthday toys! Thank you for making a puppy happy for his Birthday!

Anonymous on Feb 6, 2013

5 out of 5 stars

Not only are these toys delightful, the seller shipped quickly and surprised us with a "goodie!" Thank you!!

Anonymous on Feb 6, 2013

5 out of 5 stars

Delightful handmade toys available from this shop! Love them!!

Anonymous on Dec 26, 2012

5 out of 5 stars

Thank you!

View all 11 reviews

About

How HockenB came to be...

Our mommy's little spot of creativity!
We are the fur babies to two loving human parents who live and work in sunny beautiful California United States.
Our mommy has been making and creating handmade goods since she was a young girl. She enjoys hand crafting products and sharing them with everyone. We don't like to brag but we are her inspiration and the reason HockenB on etsy was created.
Message from our mommy....I love and cherish my two boys and I know you love your fur kids too, that's why your visiting our etsy page. As part of my creating process I use new and or re-purpose jewelry, jewels, findings, and any other items I feel would make the fashion piece you see here today. My toys are design and brand tested by my two boys prior to the re-creating process and launch.
Thank you for stopping by!

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Shop members
  • Bam & Milo

    Owner

    Hi! This is our mommy's etsy shop. We are Bam and Milo. We are the reason why our mom started HockenB. She makes us & our furry friends cool stuff and helps us gave back to local animal related organizations. Thank you for visiting!

Shop policies

Last updated on January 25, 2016
Welcome and thank you for reading my shop policies.
Take a few minutes to look around, hopefully you will find something you or your pet would love. Message me if you have any questions.

Have fun and again thanks for visiting my shop today.

Accepted payment methods

Payment
Payment is expected within 72 hours of placing your order. Paypal is the payment method I accept and prefer, however if you do not have a Paypal account you can still use a credit card to pay without creating an account.

Please understand that your items will not ship until payment as been made and/or after the payment clears. All items will ship within two to three business day after payment.
Shipping
My "Shipping/Handling fee" means the price for the actual shipping charge, and packaging materials.

Most items will be shipped using the United States Parcel Service (USPS) to keep costs low. If you would like it ship by any other carrier (such as UPS or FedEx etc.) or an expedited method please contact me so I can provide you with the new cost involved with your request.

If you have more than one shipping address, It is fully your responsibility to confirm which address you would like your merchandise ship to.

I do my best to carefully wrap and package every item that I craft and/or sell to ensure that the item reaches you in perfect condition. Even though I have not yet had any problems with shipping to date, I can not be responsible for items once they have shipped; such as shipment delay, damage packages and/or damage product during shipping, or loss of a package at the fault of the carrier. If this is a concern for you, I am happy to offer insurance, signature confirmation, or delivery confirmation on your purchase for a small, additional fee. Just contact me prior to placing the order for a revised total with the additional fee added to it.

In some cases, especially during Holidays I strongly do recommend adding -on the delivery confirmation to help both you and I in tracking the package.
Refunds and Exchanges
Although all SALES ARE FINAL, I will do my best to work things out in a way that would benefit the both of us. Your happiness is important to me and being fair and honest is very important as well. You must notify me within 24 hours and let me know the reason you wish to return or exchange the product.
You are responsible for all shipping cost. It must be sent back unused, unworn and not damage in any way. Basically in the same condition you received it when it was purchased. No items will be refunded or exchanged if we receive it worn, dirty, cut, ripped or any other damage to item and HockenB tags & packaging MUST still be attached. Your refund or exchanges will be process after I have received the item from you.
(Less the shipping/handling fees, Paypal, and Etsy fees.)

Although some items are eligible for a HockenB store credit, exchange or prehaps a partial refund, All seasonal products, personalized products, and special orders are a Final Sale!
Additional policies and FAQs
★ Q & A /General Information:

Please remember although very cute and pretty, that every jewelry, pet toy, and accessory item could be a potential hazard and always, always supervise your little four leggy babies and infants!

Each toy is handmade and this makes it unique, the fabric color, and or pattern may not be identical to what is shown in the photo. (unless otherwise stated)

★ TOY CLEANING & SAFETY SUGGESTIONS: Toys are well made and design tested for durability but not indestructible, Inspect all of your pet's toys regularly and dispose of worn or damaged toys. Unless otherwise specified in the product listing, machine wash toys in cold water on the gentle cycle and dry on low or air dry is also suggested. Spot cleaning is another option as well.

★ CANCELLATION: If I have not shipped the packaged item yet, you may request a cancellation and a refund will be issued. (Less Etsy fees, Paypal fees and $2.00 which covers the cancellation fee and my time)

★ TREASURIES:
Thank you to all of the curators who have featured me in their treasuries!
On behalf of our love for all pets and a way of saying Thank you to all the shops & adorable people who have included one or more of our products in their Treasury.
I would like to extend this very Special Offer to everyone who has included us in their Treasury list. Get 30%OFF any one HockenB pet toy products or any other merchandise in our shop, when you include one of my products in your
treasury list. This offer does not apply to any Pay it Forward or Discounted items. Message me for more details.. Thanks!

★ HOW DO I RESERVED ITEMS
If you see any item or tiems and would like to reserve it, please contact me and I will happily reserve it for you!

★ ARE YOU SENDING A GIFT?
If this is a gift and you would it shipped to a third party address, please convo me prior to purchase and I will happily arrange this for you. Please keep in mind the item must be paid for prior to shipment.

★ DO YOU OFFER BULK BUYS DISCOUNTS?
I have gotten lots of question about bulk purchase...So I decided to offer BUY 3 GET ONE FREE. You will get a total of 4 items. Mix and match are welcome. PIF forward and discount items are not included. Sorry we do not combine discounts. Email me the item you would like to received for free. (equal or lessor value price will be Free)

★ SOLD ITEM... I WOULD LIKE TO BUY?
If you see something you like that has been sold and is no longer listed, send me a convo or an email and if possible, I will happily make another one for you, as long as th item is not a custom order or one of a kind. Also if I still have the supplies to re-create the product...It can be ready to ship with 2 to 3 business days.

★ CUSTOM ORDER DEPOSIT
Custom orders require a non-refundable 50% deposit to begin work. I will contact you through the creation process to ensure that you are happy with your custom item. Final payment is due when the order is complete. I can not ship your custome order until full payment is received.

We love our pets and we know you love your pets too! Again Thank you !