HollowBooksByRP

Hollow Books By Refined Pallet®, Hollow Book Safe

Sacramento, California | 3066 Sales

HollowBooksByRP

Hollow Books By Refined Pallet®, Hollow Book Safe

Sacramento, California 3066 Sales On Etsy since 2013

5 out of 5 stars
(649)

Shop owner

Contact

Response time: within 24 hours

Announcement   NEW - Express shipping options at discounted rates. (domestic only) See the savings at checkout.

Subscribe to my newsletter for promotions, news and other wonderful stuff. - http://eepurl.com/cNY0Lf

Looking for a Hollow Book or Book Safe? You have come to the right place. With many titles and options to choose from there is a lot to look at. Need something custom, I can do that too? Send me a message for details.

Top Question this Month: If I order something, how quickly will it ship?
Answer: Everything in my shop is made and ready to ship. Order today and your package will be in the mail by tomorrow at the latest. Order super early in the morning and it may ship the same day!

DON'T be a victim of package theft this holiday season! For all your online shopping, please provide a SECURE delivery address. Packages left on your doorstep could be swiped by thieves before your get home. Suggestion: Have your purchases shipped to your work address or to a locked parcel box.

Also feel free to visit my main shop at www.RefinedPallet.Etsy.com (Currently Closed)

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Copyright
©2018 RefinedPallet®. All Rights Reserved.
All images, photos, and content of my listings and items are not to be used without express written permission or consent.

Announcement

Last updated on Oct 2, 2018

NEW - Express shipping options at discounted rates. (domestic only) See the savings at checkout.

Subscribe to my newsletter for promotions, news and other wonderful stuff. - http://eepurl.com/cNY0Lf

Looking for a Hollow Book or Book Safe? You have come to the right place. With many titles and options to choose from there is a lot to look at. Need something custom, I can do that too? Send me a message for details.

Top Question this Month: If I order something, how quickly will it ship?
Answer: Everything in my shop is made and ready to ship. Order today and your package will be in the mail by tomorrow at the latest. Order super early in the morning and it may ship the same day!

DON'T be a victim of package theft this holiday season! For all your online shopping, please provide a SECURE delivery address. Packages left on your doorstep could be swiped by thieves before your get home. Suggestion: Have your purchases shipped to your work address or to a locked parcel box.

Also feel free to visit my main shop at www.RefinedPallet.Etsy.com (Currently Closed)

.....................................................................................................................................
Copyright
©2018 RefinedPallet®. All Rights Reserved.
All images, photos, and content of my listings and items are not to be used without express written permission or consent.

Shop Craftsman

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Reviews

Average item review
5 out of 5 stars
(649)
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Updates

Behind the scenes. Photo shoot.
Cavity cut out to make room for hidden secrets.
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About

Refined Pallet, What's in a Name?

I'm often asked how my so got its name "Refined Pallet". Long ago when my available funds went to purchasing tools I did not have much left for raw materials, like wood. So I would salvage the wood from freight pallets and "refined" them into projects like furniture, small boxes and other items. So in "Refining" used "Pallets" into other items came the inspiration for my shop name... Refined Pallet.

Shop members

  • Jef Spencer

    Owner, Maker, Designer

    Always thinking about my next project of making something unique, fun and functional. I specialize in working with wood to create small gift items. (Yes, books are technically "wood")

  • Chip

    Shop Mascot

    Hello, I'm Chip. Born of the sawdust that litters every surface of the Refined Pallet workshop. You never know what trouble, I call it "fun", that I will get into around the shop.

Shop policies

Last updated on May 9, 2016
My creations are born of my love for working with wood. I enjoy working with solid wood and veneers but always in a manner that produces a quality product. But of course, books are wood too!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Delivery Confirmation is there for our protection, both yours and mine. If an item is lost in the mail and can not be recovered within the carrier's specified "investigation" timeline I will of course offer a refund or reship a new item.
High value items damaged in shipment will be refunded once I get the settlement from the carrier(when applicable) and where the buyer provides proof of the damage. I may ask that the item be returned at my expense for inspection or that the buyer provide pictures of the damaged item. However, a lot of international shipments are not insurable with any reliability, buyer assumes this risk. Otherwise I can't be responsible for product once it leaves my care and has been marked "delivered" buy the carrier. Returns: I will work with anyone with a reasonable request as long as the items are in new, unused, and resalable condition with all original parts, accessories and documentation. Requests for return must be made within 5 days of delivery. Returns for any reason other than damage will be at the expense of the buyer. The original shipping and any unrecoverable transaction fees will not be refunded.
Payment
Sales Tax is applied to all CA orders.
If you purchased the item I know that you would like to start enjoying it right away. Prompt payment will help to ensure this. Once payment has been received I will ship your item right away. Payments not received within 24 hours, unless arrangements are made, will result in a cancellation of the sale.
Shipping
Shipping Policy

First and foremost, you must provide a “Secure” delivery address. Packages left at your door or in your mailbox are considered “Delivered”. Even if your neighborhood kids get to the package before you. I can not be responsible for your item once it shows as "Delivered" by the carrier. (However, carriers can make mistakes and I know this, so any issues will be handled on a case by case basis). It is also the responsibility of the buyer to provide an accurate and complete shipping address. Order and Shipping charges will not be refunded for packages sent to a customer provided address that is incorrect. Reshipments to a corrected address will be at the customer’s expense.

Shipping Time – I can usually ship your purchase by the next business day. However, there will be occasions when I am not available due to business travel or vacation. In these situations, I will make every effort to contact you with an estimated shipping time. (Also, I make it a point to update the shop announcements if I will be away.)

USA Shipping – I usually ship via First Class Package with Delivery Confirmation 16 ounces and under. Priority with Delivery Confirmation on everything over 16 ounces and on most combined purchases. Whenever possible I will use a flat rate box. On a rare occasion I reserve the right to use UPS or FedEx when appropriate. However, I reserve the option to choose the shipping method that is most economical. (See Shipping Overcharge Refund below)

International Shipping – I use First Class International for all orders where appropriate. I will use flat rate international for any large orders so please contact me before you purchase for an exact shipping price. International customers are responsible for all customs, VAT or duty charges. All knowledge of what is permitted for shipping to the destination country is the responsibility of the buyer. I will not be responsible for confiscated or “lost” items once they are in the postal system, a refund will not be issued.

Shipping Overcharges Refund – I will always extend a refund for significant shipping overcharges, minus any fees paid. Refunds will come in the form of cash in the box with your item, or a refund back to your PayPal account or Etsy Direct Checkout transaction. For multiple item purchases I use Flat Rate Boxes when economically beneficial so shipping costs can be quite a bit less than what is calculated during checkout. If requested, I can quote shipping prior to your purchase. The checkout process may change in this scenario so that I can generate a corrected sale invoice.

Gift Shipping – I will be happy to ship your purchase as a gift to the person of your choice. Contact me with any special request.

Notes on Transit Times: Depending on what service was used to mail your item and what country you are in, delivery times can vary. With your shipping notification you should receive your tracking information for the shipment. Depending on how you paid, you may receive more than one shipping notification. (Example, one from Etsy and another from PayPal) Please note that tracking information is updated nightly with the USPS and may not be “up to the minute” during the day.
If your item was shipped to a US address: (The closer you are to CA the faster it will be)
Via Priority Mail – Typically delivery will occur within 2-4 business days once the post office accepts the package.
First Class Parcel – Typically delivery will occur within 3-7 business days once the post office accepts the package.
Parcel Post - Typically delivery will occur within 3-12 business days once the post office accepts the package.

International orders take longer. Most countries will deliver the item within two weeks but sometimes it has been known to take eight weeks or longer. (This is a rare occurrence) If you are worried and wish to track your order, depending on the country you live in, you can use the customs form tracking number to locate the package in your countries customs clearing service or postal service provider.
Additional policies and FAQs
I can handle wholesale requests on certain items made in my shop. Contact me with inquiries.
I will entertain custom orders so feel free to contact me. I do customer work all the time.

Q: Can you make a particular book thicker, thinner, wider or bigger?
A: No, all of my creations are made from REAL BOOKS. I have no control over how a publisher decides to manufacture any individual book.

Q: Can you create special cover artwork or title.
A: No, these are made from real books converted through my process. The outside of the book is 100% original to the converted book.

Q: Can you do a custom cutout, like a heart?
A: Yes, I can do a custom cut out as long as I’m starting with an unaltered book, meaning that the cutout has not already been done. Contact me for any custom work and we can discuss details, option and limitations.

Q: What it the thickest book available?
A: I can cut books up to 2” thick. Any thicker and it will not fit under my saw for the cutting process.

Q: Can I send you a book to hollow out?
A: In most cases yes. Contact me for any custom work and we can discuss details, option and limitations.

Q: Can you install magnetic enclosures or a lock?
A: At this time, no. For a number of structural, appearance and durability reasons I don’t offer this service. Contact me for details if you would like to know more.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including: as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I will rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Jef Spencer, am the data controller of your personal information. If you have any questions or concerns, you may contact me at RefinedPallet [!at] gmail.com. Alternately, you may mail me at:
Refined Pallet
Attn: Jef Spencer
5831 Revelstok Drive
Sacramento, CA 95842