DeviLove on Nov 8, 2015
I paid almost $90 for an Elsa costume assuming it would look like the picture. What I got was a costume that was unfinished and rushed on. The snowflakes and ribbon used on the costume were noticeably damaged, and the cape was sent unfinished. I have contacted the owner and received no response to my concern. I hate leaving bad reviews, but for the amount of money I paid and the lack of response from the shop owner, I feel the need to warn future purchasers. I was really looking forward to this purchase, it's such a bummer I had a bad experience.
cc4strat on Nov 8, 2015
Fabulous service and adorable dress
I am the owner of Hollywood and a stay at home mom :)
I have a passion for making handmade tutu dresses:)
All my tutu's are perfect for dress up,photo shoots,pageants and weddings.
I take great pride in my work and use only the finest quality materials to make my dresses. Attention to detail is important to make me and I'd love the opportunity to make a beautiful dress for your little princess:)
All my dresses are handmade in a smoke free,cat free environment.
If you have any questions you can contact me at Hollywoodtutu [!at] yahoo.com
Accepted payment methods
All my dresses are shipped out in a box and are shipped out as soon possible after purchase.
I always put insurance on all my packages when shipping and is included in the price.
If you need your order rushed I will ship with Fedex but the shipping will be a little extra. I do use good recycle boxes for shipping.
Refunds and Exchanges
If you are not satisfied with purchase after 48 hours I will refund 100% after the item is returned and is in the same condition.