Information Collection
To complete your order, I require certain information that Etsy has authorized to be provided to me. This includes your name, email address, postal address, payment details, and specific product information. You may also opt to share additional personal details, especially for custom jewelry orders, by contacting me directly.
Purpose and Use of Information
I employ various legal grounds to collect, use, and share your information, including:
To provide services, fulfilling orders, resolving disputes, and offering customer support.
With your affirmative consent, obtained when you sign up for my mailing list, which can be revoked at any time.
To comply with legal obligations or court orders, such as retaining purchase information as required by tax law.
Pursuant to my legitimate interests, provided they do not override your rights or interests, including improving and providing my services and complying with Etsy's policies.
Information Sharing and Disclosure
The importance of customer information in my business is acknowledged, and I share it in limited situations:
Etsy: Information is shared with Etsy as necessary for providing services and adhering to Etsy policies.
Service Providers: Trusted third parties may be engaged for functions like delivery, with the sharing limited to what is essential for service provision.
Business Transfers: If my business is sold or merged, customer information may be disclosed as part of the transaction, within legal limits.
Compliance with Laws: Information may be collected, used, retained, and shared if reasonably necessary to respond to legal processes, government requests, enforce agreements, prevent fraud, or address security issues.
Data Retention
Your personal information is retained only for the duration necessary to provide services and as outlined in my Privacy Policy. Legal and regulatory obligations, dispute resolution, and agreement enforcement may require additional retention, typically within a 4-year period.
Transfers of Personal Information Outside the EU
Your information may be stored and processed through third-party hosting services in the US and other jurisdictions. If information about you is transferred outside the EU, Privacy Shield certification of Google Cloud serves as the legal basis for the transfer.
Your Rights
Residents in certain territories, including the EU, possess rights concerning their personal information. These include:
Access: The right to access and obtain a copy of the personal information held about you.
Change, Restrict, Delete: Rights to modify, limit the use of, or request deletion of your personal information.
Object: Ability to object to processing based on legitimate interests and receiving marketing messages.
Complaint: The right to raise concerns about information use with your local data protection authority.
Contact Information
For any inquiries or to exercise your rights, please contact me using the provided contact information.