HomeArtsBoerne's Shop Announcement

PLEASE READ ALL INFORMATION HERE BEFORE ORDERING!
*Welcome to my shop! Here you will find HAND made unique boutique quality outfits for your little one! Each item is custom HAND made upon purchase unless it is in the "Ready to Ship" section, then...I already made it just for you!
CURRENT PRODUCTION AND SHIP TIMES IS RUNNING 7-10 DAYS PLUS TRAVEL TIME! Please feel free to contact me regarding a party or trip date as I have many items being prepared and ready to ship! I am in sewing production workshop ALL DAY and answer all emails Monday thru Friday IN THE EVENINGS occasionally on weekends as time allows. Sometimes I might pop in at lunch ;-)
PLEASE UNDERSTAND THAT I AM A ONE PERSON SHOP! IF YOU MESSAGE ME REPEATEDLY IN THE DAYTIME, PLEASE DO NOT THINK I AM IGNORING YOU! I ANSWER ALL MESSAGES WITHIN 24 HOURS EACH EVENING!

***PLEASE NOTE: ON DECEMBER 1ST I WAS NOTIFIED BY USPS THAT MY ENTIRE DAYS SHIP GROUP OF 26 PACKAGES WAS LOST, WRONGLY ROUTED AND DELAYED BY THE SORT FACILITY CAUSING HUGE DELAYS AND LOSSES OF MY PRODUCT ON ROUTE TO CUSTOMERS. MOST CUSTOMERS HAVE SEEN THE TRACKING NOTICES PROVIDED BY USPS AND HAVE WORKED WITH ME TO REPLACE, REFUND OR REMAKE THEIR ORDERS, BUT A FEW HAVE LEFT BAD REVIEWS. PLEASE UNDERSTAND THAT THIS IS A SITUATION BEYOND MY CONTROL AND I HAVE BEEN WORKING OVERTIME TO FIX A HUGE MESS. I PRIDE MYSELF IN EXCELLENT CUSTOMER SERVICE, SO PLEASE UNDERSTAND THE SHOP REVIEWS TAKING THIS INTO CONSIDERATION. THANK YOU TO THE MAJORITY OF MY WONDERFUL CUSTOMERS WHO HAVE BEEN HELPING ME WITH THIS SITUATION. I WILL CONTINUE TO PROVIDE TOP NOTCH HAND MADE PRODUCTS AND STRIVE TO MEET THE CONSTANT DEADLINES THIS BUSINESS DEMANDS WITH DILIGENCE AS THE MAJORITY OF THE SHOP REVIEWS DEMONSTRATE.
THANK YOU FOR READING! BARB


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SHIPPING INFORMATION: Orders are processed Monday through Friday only, so if your shipping date is Saturday or Sunday or Post Office Holiday, it will be shipped out on the next business day. All orders are shipped US Postal Service and take anywhere from 3-5 days transit time.

PLEASE NOTE: THERE IS NO GUARANTEE OF DELIVERY DATE ON READY TO SHIP ITEMS! (SHIPPED IN ADVERTISED TIME FRAME WITH EXPECTED ARRIVAL IN 3-5 BUSINESS DAYS BY USPS).
IF YOU ARE ORDERING AN OUTFIT LAST MINUTE AND WANT A GUARANTEED DELIVERY DATE, PLEASE, PLEASE, PLEASE ....YOU MUST PURCHASE THE EXPRESS MAIL UPGRADE FOUND HERE:
https://www.etsy.com/listing/236846838/express-mail-for-an-existing

I am really good about getting items out on time, but I MUST have party date or need by date IN ADVANCE!!! During busy holiday or shipping seasons, USPS can delay packages up to 5 days so please keep this in mind when ordering as well.
USPS Tracking is purchased with EVERY order and is posted on the receipt for you to track your package progress. I have no more information other than what is provided by post office once they have the package processed and on route. Please call your local post office if you have any question or problems with a delivery!


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PLEASE READ*****Due to receiving so many requests to leave the D Rings off the suspenders on some designs, they will no longer be sewn to the outfits unless specifically requested at the time of your order*****

*****PLEASE NOTE: THE SIZES ON THE SHIRTS DO NOT RUN SMALL!!! ****
They run true to size to roomy. The customer who left a comment in reviews suggesting ordering a larger size ordered a bodysuit, not a t shirt and did not read the Carter's size chart below before ordering!!!
***** I DON'T WANT ANY ONE DISAPPOINTED WITH A SHIRT THAT IS TOO BIG! ******

Carters Brand Bodysuit sizes:
3 Months: 8-12.5 lbs, 21.5 in - 24 in
6 Months: 12.5 lbs - 16.5 lbs, 24 in - 26.5 in
9 Months: 16.50 lbs - 20.5 lbs, 26.5 in - 28.5 in
12 Months : 20.5 lbs - 24.5 lbs, 28.5 in - 30.5 in
18 Months: 24.5 lbs - 27.5 lbs, 30.5 in - 32.5 in
24 Months: 27.5 lbs - 30 lbs, 32.5 in - 34 in
Long or short sleeves available.


PLEASE NOTE: Depending on availability, size and fabrics used for any given style, D rings may or may not be available in the design.
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PLEASE ALWAYS PUT PARTY OR TRIP DATE IN MESSAGE TO SELLER AT CHECK OUT TIME. I WILL NOT BE RESPONSIBLE FOR ITEMS ARRIVING AFTER AN EVENT DATE FROM NOW ON UNLESS EXPRESS MAIL UPGRADE IS PURCHASED, PERIOD!!!

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EVEN IF WE HAVE EXCHANGED MESSAGES REGARDING YOUR ORDER, ALL INFORMATION REGARDING YOUR ORDER MUST BE IN MESSAGE TO SELLER INCLUDING ANY SPECIAL INSTRUCTIONS FOR DESIGN CHANGES WHEN YOU PLACE YOUR ORDER.

By purchasing any item from my shop, you are acknowledging that you have read my production/ship times, as well as my shipping policies thoroughly. I don't' want any disappointed customers!

All made to order items will not be refunded on any order after 2 days of order placement. NO EXCEPTIONS. I will gladly exchange your item for another item as long as new shipping charges are paid in advance.

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GENERAL GARMENT CARE INSTRUCTIONS:

* I always hand wash and hang or lie flat to dry to be on the cautious side and this care keeps your custom outfit looking good wear after wear. DO NOT PUT IN THE DRYER!
*Fabric is pre-washed prior to application and items are machine washable inside out on delicate setting, cold water only, but again, hand washing is recommended especially with ribbon suspender designs.
Bowties keep their shape better when hand washed.

I am busy sewing daily, but I will respond to your messages within 24 hours.
I answer messages each evening, Monday through Friday, occasionally during the day as time allows.

And now, Off to sew, I am! Oh No!...now I know I have sewn too many Dr. Seuss ties ;-)