HomeIntoHaven's Shop Policies
Formulated to nourish your space and your well-being, HAVEN home care products brighten everyday chores with botanical scents and natural, non-toxic cleaning power. Tackling more tasks with fewer products and less plastic waste, the line fuses great design with versatile organic ingredients, sustainable packaging and a cost-effective refill model.
Payment is requested within 24 hours of purchase via Paypal. Tax is included in orders made within New York state.
HAVEN products are handcrafted to order and can take from one to four business days to process and ship, although I try to send things out as quickly as possible. If you have any questions about your order, please contact us at info [!at] havenclean.com.
I'll happily accomodate your express shipping and international shipping! Please contact me with your needs and I'll generate a custom order for you.
I'll also ship internationally. Please contact me with your address and desired products and I'll generate an accurate shipping price and custom listing for you.
HAVEN ships using recycled or gently used packaging materials. Packaging materials used in our supply shipments are also donated to a local mom and pop postal store for reuse!
Refunds and Exchanges
HAVEN strives to use the highest quality ingredients so that you're happy with the finished products. If for any reason you're not satisfied, we'll accept returns within two weeks of you receiving the item. Customer is responsible for return shipping costs unless the problem is our error. Please contact us your issue and we'll work to quickly and efficiently resolve it to your satisfaction! info [!at] havenclean.com
Additional Policies and FAQs
HAVEN products make great gifts and are also available for bulk orders. Just reach out with your needs and I'll reply with pricing and delivery details.
HAVEN wholesales! Please send your inquiry to wholesale [!at] havenclean.com to receive a full information packet.
NY State Certificate of Authority ID # // TF-4148506
Email // kayce [!at] havenclean.com
Last Updated March 28, 2012