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HomespunDolls' Shop Announcement


I make OOAK sculpted clay dolls from polymer clay, fabric and embellishments. My dolls are described as so ugly they are cute. They love to frown, scowl, and pout sometimes though rarely they smile. When possible I use vintage fabrics and trim.
My name is Kim Matheny I am a self-taught doll artist. .
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HomespunDolls' Shop Policies

Welcome

Hello! Welcome to HomespunDolls. I am the owner creator Kim Matheny.

Payment

I do reserve dolls for buyers with a deposit just message me so we can set up payments or when you can pay. All dolls must be paid for within 7 days unless prior arrangements have been made. I do have a lay-away as long as the doll is paid for within the arranged time frame. If you purchase a doll and do not pay or contact me within 10 days the doll will be re-listed. Thank you.

Shipping

After cleared payment your doll will be shipped within 1 business day. I ship within the United States for free via USPS Priority mail. After shipment a tracking number will be messaged to you. Priority shipping normally takes 2-3 business days but has taken longer. Please notify me if you have not received your item so I can contact the postal service.
I do ship International First Class via the United States postal service. I will provide a customs number for your doll after shipment. There is a charge for International shipping.

Refunds and Exchanges

Sometimes dolls can be damaged during shipping. If this happens please contact me, a lot of times the damage can be repaired. I do ship within the USA Priority so the doll is not in the system as long but things can still happen. If the damage is too bad to repair a full refund will be given and I will pay for the doll to be shipped back to me, whether you choose to repair or refund.
If a doll is lost in shipping a full refund will be given. I haven't had this happen but I know it is possible. I always get a tracking number when shipping within the USA.

Additional Policies and FAQs

I am not taking custom orders at this time, thank you.

Last Updated August 9, 2013