Honeyacid's Shop Policies
Welcome to Honeyacid & feel free to look around! Just being able to show my art to people makes me happy - even if you decide not to buy anything this time around. Be sure to check back regularly, as I hope to upgrade my selection quite often!
I'm graduating as a Bachelor of Fine Arts in May 2016, and I welcome all work opportunities. For example, creating commissioned art to suit custom tastes or preferences is quite fine with me - I don't much like riding artistic high horses!
At this moment I can only accept Paypal as a method of payment.
DO YOU SHIP INTERNATIONALLY?
I try to ship everything within a few days of receiving the order and payment. If there will be a delay for some reason, I will contact you as soon as possible to let you know. I will also send you a confirmation when I've sent your order.
TRACKING / INSURANCE
Unless specially requested, I will not be getting a tracking number for the smaller international packages or insuring them - these extra services are quite expensive here, and paying $25 in postage/insurance for a $4 item would be ridiculous. HOWEVER, if you would like a tracking option or insurance on your package then please convo me before buying, it most certainly can be done!
REGARDING INTERNATIONAL ORDERS
I mail all international orders with a customs declaration sticker on the packaging and the invoice enclosed. Any additional tax-/customs-related fees (such as duties, taxes and customs clearance fees) are the buyer's responsibility.
Refunds and Exchanges
I sincerely hope that the package arrives to you safe & sound and that you will be happy with your purchase. If, however, the package is damaged or the product does not satisfy you or match the description, please let me know immediately and we'll work it out in a friendly manner.
If you're not happy with the product you received, you can return it within 14 days of receiving the goods in accordance with the EU distance-selling laws. I will give you a full refund on the item's price when returned. You will be responsible for paying the return shipping costs; also, I will not refund the initial shipping cost.
If you wish to cancel or return an order, you can use this model form provided by Etsy:
Additional Policies and FAQs
Please note that the frame, glass and/or passepartout that the works are pictured with are never included in the price unless otherwise specified in the product listing.
My hand-pulled prints always come with ample margin for framing. However, sometimes in the case of larger prints I might need to cut the margins a bit narrower than shown before shipping, just to keep shipping costs reasonable.
Address: Minna Louhelainen / Hämeenkatu 34 a 6 / 15140 Lahti / Finland
Phone number: +358-50-5456445
Email: minagi [!at] honeyacid.net
Last Updated August 10, 2015