Crochet knit sewing and more by HooksAndNeedlesMA on Etsy

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Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Returns

I accept returns I do not accept returns

Exchanges

I accept exchanges I do not accept exchanges

Contact me within:

Ship items back within:

The number of days a buyer has to ship an item back must be greater than the number of days a buyer has to contact you

Don't accept returns or exchanges?

Buyers can still file a case with Etsy Support to seek a return or exchange in some situations. Learn more about cases

Shipping to Europe?

EU law allows EU residents to return an item by contacting the seller within 14 days. We recommend accepting returns. Learn more

Cancellations

I accept cancellations I do not accept cancellations

Request a cancellation:

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Seller will cover return shipping costs. Contact them for details. Seller will cover return shipping costs. Contact them for details.

Questions about your order?

Please if you have any problems with your order.

Privacy policy

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HooksAndNeedlesMA

Items

All Items

Mosaic Rainbow Winter Hat [Crochet Pattern]

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About HooksAndNeedlesMA

Shop members

Joe

Shop policies

Shipping

Digital downloads

Payment options

Returns & exchanges

I gladly accept returns and exchanges

I don't accept cancellations

The following items can't be returned or exchanged

Privacy policy