Announcement   At Hoot's House you will find vintage jewelry and accessories, vintage home decor, vintage jewelry supplies, and other fun vintage finds!

Explanation for negative review:
First of all, customer service has always been my number one priority. I take great pride in my customer's happiness which shows in all but one of my reviews. I wanted the opportunity to explain the circumstances a bit so that you have complete confidence in shopping with me at Hoot's House.
Have you ever met one of those unfortunate souls that you just could not please no matter how hard you try? Well I ran into this problem recently and was left a one star review with a nasty comment on my shop. After this customer placed her order, she sent me a message telling me to throw in additional items with her order that were not part of the item she purchased. Then said to me "if you don't want to then its your loss". Shortly afterwards, I received a message telling me to cancel the order. I contacted her to tell her I was a bit confused by her messages and she replied that she sent the message in error and wanted to continue with the order. Because of the confusion, her order was delayed and I upgraded her shipping to priority at no additional charge so that she would get her package in a timely manner. She then continued to message me that I was lying about shipping her order and that she called the post office and they said I never mailed the package. This was completely untrue and her package was delivered within 5 days of her order. Even though I had already shipped the order, I decided to issue her a complete refund and cancel the order just so I didn't have to deal with her any more. She unfortunately left a negative review anyway.

Love vintage style jewelry? Visit my other shop:
http://www.outoftheblue.etsy.com

Announcement

At Hoot's House you will find vintage jewelry and accessories, vintage home decor, vintage jewelry supplies, and other fun vintage finds!

Explanation for negative review:
First of all, customer service has always been my number one priority. I take great pride in my customer's happiness which shows in all but one of my reviews. I wanted the opportunity to explain the circumstances a bit so that you have complete confidence in shopping with me at Hoot's House.
Have you ever met one of those unfortunate souls that you just could not please no matter how hard you try? Well I ran into this problem recently and was left a one star review with a nasty comment on my shop. After this customer placed her order, she sent me a message telling me to throw in additional items with her order that were not part of the item she purchased. Then said to me "if you don't want to then its your loss". Shortly afterwards, I received a message telling me to cancel the order. I contacted her to tell her I was a bit confused by her messages and she replied that she sent the message in error and wanted to continue with the order. Because of the confusion, her order was delayed and I upgraded her shipping to priority at no additional charge so that she would get her package in a timely manner. She then continued to message me that I was lying about shipping her order and that she called the post office and they said I never mailed the package. This was completely untrue and her package was delivered within 5 days of her order. Even though I had already shipped the order, I decided to issue her a complete refund and cancel the order just so I didn't have to deal with her any more. She unfortunately left a negative review anyway.

Love vintage style jewelry? Visit my other shop:
http://www.outoftheblue.etsy.com

HootsHouse

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HootsHouse

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About

My Vintage Addiction

Hoot's house was a magical place. At her bedroom vanity I became a beautiful princess draped in jewels and spritzed in perfume. Outside I became an adventurer, roaming through the jungle uncovering mysterious treasures. It was always a world of wonderful make believe at my grandmother's house. It was modest in size and content but always full of love.

Nostalgic items always take me back to those beloved days at Hoot's. I am happy to share with you the treasures I uncover and hope they bring a little joy into your life.

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Shop policies

Last updated on February 6, 2011
Welcome to Hoot's House Vintage and Supplies! If it's nostalgic and kitschy you'll find it here. Thanks for stopping by.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
Payment
Paypal is preferred, but I will also accept checks or money orders if needed. Orders will be shipped after your payment has cleared.

We ask that you please submit payment within 3 days of your order, or we will consider the order void and the item will be relisted.

Please note: All Texas residents will be charged 8.25% sales tax on their purchase.
Shipping
All packages are sent via USPS and are shipped within 3 days of payment. If you require expedited shipping, please contact me before purchase.

Shipping discounts are generally offered for multiple purchases.

If you would like insurance or delivery confirmation, please inform us before you complete your payment so that your shipping cost can be adjusted. We are not responsible for items that are lost or broken during shipping.
Refunds and Exchanges
No refunds or exchanges will be made. Keep in mind that all items are vintage and will have minor wear and flaws. I will try my best to describe any imperfections that an item may have.