HotRoxCustomJewelry

Rustic Fine Jewelry for Men and Women

Prescott, Arizona

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HotRoxCustomJewelry is taking a short break

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Note from shop owner We are on vacation mode. If you have an outstanding order, we are working on it and it will be shipped on time. Please contact us if you have any questions.

Note from shop owner

Last updated on Jan 9, 2023

We are on vacation mode. If you have an outstanding order, we are working on it and it will be shipped on time. Please contact us if you have any questions.

Robin

Contact shop owner

Robin

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5 out of 5 stars
(1094)
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About HotRoxCustomJewelry

Sales 4,597
On Etsy since 2010

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18 Years and Counting

Shop members

  • Robin Largo

    Owner, Maker, Designer, GIA Graduate Gemologist

    I'm an artist, silversmith and gemologist who loves making jewelry in my home studio. Using the highest quality materials I create OOAK jewelry in a rustic, artisan style. Mixed metals, unusual diamonds and colorful gemstones are central to my work.

  • Janet Adolphson

    Social Media Marketing, Customer Service

    I am an animal lover and jewelry fanatic, and handle all of the marketing, customer service, and social media exposure for Hot Rox Custom Jewelry.

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

More information

Last updated on May 14, 2022

Frequently asked questions

When will my order ship?

IN STOCK items ship in 1 to 2 business days. We convo customers after each order and your delivery time will be confirmed in this communication.

Please allow 4 to 5 weeks for CUSTOM pieces - although actual production is less for most orders.

Production time of 1 to 2 weeks is considered RUSH and if we can accommodate this quick turnaround for you, a fee of $50 to $75 will apply. Please convo us before ordering to confirm that we can meet your deadline.

How do I determine my ring size?

Visit your local jeweler and have your finger sized. Then, then try on several rings in the width you are considering to confirm the fit. Wider rings (7mm - 11mm) fit more snugly than narrow bands.

Under no circumstances do we recommend using online paper measurements as they do not provide accurate measurements.

I live in Arizona, can we meet in person to look at your work?

We do not have a retail store where we can meet customers. Our business is run from a small studio and for insurance purposes we cannot allow customers in the workspace. Selling online allows us to keep prices low and customer service high. When necessary, we discuss projects over the phone but time constraints prohibit us from meeting with customers in person.

Do you engrave rings?

We do not offer engraving at this time. However, our rings can be easily engraved by a commercial jeweler or at a mall kiosk.

I ordered the wrong size, can I exchange the ring or get a refund?

CUSTOM rings cannot be returned or refunded.

IN STOCK rings may be returned for full refund (less shipping charges) if the ring is sent back to us within 10 days, unworn, in the original packaging. We ask that you contact us within 3 days of deliver to notify us that you will returning an IN STOCK item.

Do you resize rings? Generally, no. We can re-size SOME rings, and this is done on a case-by-case basis. Because re-sizing is a labor intensive process, we do charge a fee, which is determined by the type of ring and the materials and time required.

My ring doesn’t look like the listing photograph, what can I do?

Contact us immediately if you are not happy with the appearance of your ring. We will modify the piece to suit your needs.

Will the oxidized finish wear off? How long does it take?

If you are worried about the oxidation wearing off, we do not recommend purchasing an oxidized piece, especially a ring that will be worn on a daily basis. The oxidation WILL WEAR OFF and we cannot predict the rate at which it will do so. Soaps and detergents will take off oxidation. Taking oxidized jewelry off during hand washing, swimming, showers and sleep will help preserve the oxidized color. Every person has different body chemistry and will react to silver (and whatever alloys are in sterling silver) differently. 

Our oxidized designs have a coating of industrial lacquer to protect the oxidized color. Still, oxidized rings can begin to wear in as quickly as a few days for some people.

What is black rhodium? Will it wear off?

Black rhodium is a metal and we plate some of our designs with it to achieve a solid, dark gray, almost black, color. It is more durable than oxidation but it will still wear off over time, especially in rings worn daily.

Can you use my stone to make a piece of jewelry?

We do not work with customer’s gemstones or other materials for a number of reasons including liability for materials in transit as well as replacement for stones damaged during setting.

Can you melt down my piece to make me a ring?

No. Your piece likely has solder and other alloys that need to be refined before the metal is suitable for fabrication. This is a process best suited to a professional metal refinery and is not a service that we can offer.