If a product arrives broken, it can be repaired or exchanged.

At this time I am accepting Visa, Master Card, American Express, Discover and PayPal, all conveniently, right through Etsy.

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times
Canada: 1-2 weeks
North America: 2-5 business days
Europe: 3-5 weeks
Australia, New Zealand, and Oceania: 2-5 weeks
Asia Pacific: 2-5 weeks
Latin America and the Caribbean: 4-8 business days
I do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

The jewelry at Hot Spot Jewelry Shop is all made by the owner of the shop by hand. The jewelry made is durable and made to last.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within 7 days of delivery
Ship items back within 14 days of delivery
Request a cancellation within 12 hours of purchase
The following items cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:
• Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
More information
Frequently asked questions
Care instructions
1. When you are going to the beach, to bed, spa or pool remove jewelry to keep it at its best.
2. Do not let jewelry come in contact with body oils, perfumes, household cleaners and other chemicals. Do not use chemical jewelry cleaners because they will actually do more harm than good.
3. To avoid scratching, gently polish with lint-free cloth when doing light cleaning.
4. Store your precious jewelry in a cool and dry place.
Gift wrapping and packaging
I do not include an invoice or a receipt. Each piece made by my shop comes with its own box and a card inside describing the gemstone.
Custom and personalized orders
Please send me a note during before ordering and during checkout for Custom and personalized orders.
Sizing details
Bracelets are available in multiple sizes. If you require a custom size that is not listed - please leave a note with your required "wrist size" when you make purchase, and I will make the bracelet accordingly.
If you are unsure of your size, measure your wrist with a measuring tape (or if you don't have that, a piece of string and ruler will do). When making a bracelet, I go up around 0.5" from the wrist length you provide to ensure comfortable wear.
"Ship by" date and "Delivery" date
Please note that "ship by" date is NOT equivalent to the actual "delivery" date.
- SHIP BY DATE: When your package leaves my shop.
You will see the expected ship by date on your invoice. Please add 3-5 business days (Domestic) 7-18 business days (International) after the expected ship by date. This is to estimate the actual delivery date.
- DELIVERY DATE: When your package arrives to you.
Your time depends fully on the carrier; hence I cannot guarantee the delivery time. You can check the USPS tracking service to find your expected delivery date.
Business days
Business days start from Monday to Friday, public holidays and weekend are excluded.
Please, Saturdays, Sundays or any national holidays should not be counted when calculating your shipping time.
Returns
I accept returns on all of our items except custom and personalized orders. Please understand that all of the items are handmade, and I make all of the pieces once I receive your order. Refund will be provided after deducting following fees:
1. Shipping and handling
2. Artisan labor cost ($3 per item)
Customer Satisfaction
I am dedicated to seeing that customers are satisfied with their purchases. I want you to have a very pleasant shopping experience.