HoundMadeGifts

Handmade gifts for pets & their people

San Diego, California On Etsy since 2018

Buyers keep coming back!

Multiple buyers came back to this shop for an additional purchase in the past 6 months.

HoundMadeGifts

Handmade gifts for pets & their people

San Diego, California | 304 Sales

HoundMadeGifts is taking a short break

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Note from shop owner UPDATE 3/21/2020

I have decided to temporarily pause my shop due to CA Governor Newsom's "Stay at Home" order and COVID-19. Although it is an online business, it does require me venturing into the public space daily for supply runs, printing needs (my home printer is down), and shipping. I live in a city with high incidence of community spread and would prefer not to put myself and family members at risk during this time.

The closure is temporary while I brainstorm better solutions. I may reopen with limited offerings, such as select canvas sizes for pet portraits, and possibly digital downloads for custom cards. If you would like to discuss a possible pet portrait or digital art project, please email me at HoundMadeGifts @ gmail.com, and I will see if I have the inventory on hand to meet your needs.

For all custom pet portraits that were ordered prior to 3/21/20-- I am still working on your orders and they will still ship out on their designated dates. If you need to get in touch with me, you can do so via email at HoundMadeGifts @ gmail.com.

Wishing you all the best during these difficult times,
Abbey; AER

Note from shop owner

Last updated on Mar 21, 2020

UPDATE 3/21/2020

I have decided to temporarily pause my shop due to CA Governor Newsom's "Stay at Home" order and COVID-19. Although it is an online business, it does require me venturing into the public space daily for supply runs, printing needs (my home printer is down), and shipping. I live in a city with high incidence of community spread and would prefer not to put myself and family members at risk during this time.

The closure is temporary while I brainstorm better solutions. I may reopen with limited offerings, such as select canvas sizes for pet portraits, and possibly digital downloads for custom cards. If you would like to discuss a possible pet portrait or digital art project, please email me at HoundMadeGifts @ gmail.com, and I will see if I have the inventory on hand to meet your needs.

For all custom pet portraits that were ordered prior to 3/21/20-- I am still working on your orders and they will still ship out on their designated dates. If you need to get in touch with me, you can do so via email at HoundMadeGifts @ gmail.com.

Wishing you all the best during these difficult times,
Abbey; AER

Abigail

Contact shop owner

Abigail

Reviews

Average item review
5 out of 5 stars
(97)
See reviews that mention:
quality 7 shipping 15 customer service 24

About HoundMadeGifts

Sales 304
On Etsy since 2018

For the Love of Dogs!

Hound Made is unique in that every product is dog-themed & handmade by me, from start to finish. This includes acrylic pet portrait paintings, greeting cards, art prints, and even magnets and ornaments. Most items can be personalized and customized to look like YOUR furbaby, making them the perfect addition to any dog lover's home!

Shop members

  • Abigail E. Rowlands

    Owner, Artist

    Living in sunny San Diego and showing in local art fairs and farmers markets on occasions. Come by and say hi sometime! You'll see my initials (AER) on most painted products in the shop :)

  • Gigi

    Assistant

    One sweet & spoiled 3 year old Long Coat Chihuahua!

Shop policies

More information

Last updated on Aug 26, 2019
Frequently asked questions
FAQ for custom Pet Portraits

Q: How long does it take?

A: Custom pet paintings take 1 - 4 weeks to complete, depending on the size and complexity.


Q: How will I get all of my animals to sit for a photo?

A: For paintings featuring more than one animal, it is NOT necessary that you have a picture of the animals together. Individual photos of each pet you'd like to feature will work perfectly fine, and I can paint them all together in the same space.

Q: What if I don't like my portrait?

A: BEFORE I ship your portrait painting, I will send you a picture proof of the finished piece via the email you provide to Etsy at checkout. You will have 1 week to respond & request changes. I'll make any necessary edits so that you are happy :)

What happened to your handmade grooming products?

Due to life, I've recently had to downsize my business and living space, which has resulted in the need to cut out certain aspects of Hound Made. Unfortunately, the grooming products required the most space (in terms of product inventory, tools, and raw ingredients), so they have had to be put on pause for a bit.

The shipping for my order seems high. Is it correct?

Maybe, maybe not. If you're purchasing more than one item from me, you could qualify for lower shipping costs by combining both products into one box (depending on total weight & dimensions).

If you are ready to check out but unsure about the shipping costs, please send me a message so that I can review your order & give you the most accurate quote for shipping.

If you've already made your purchase-- no worries! When applicable, I always refund any shipping overages of $1+ back to the buyer-- you don't even need to ask :)

Is it too late to cancel my custom Pet Portrait order?

That depends-- have you already emailed me pictures of your beloved fur babies & purchased the listing? If so, then yes, I'm afraid it is too late.

Because these orders take a long time & a few layers of paint, I typically start your order within hours of your purchase. As soon as you send me the reference photos, the transaction is fixed & cannot be canceled.

Conversely, if you've purchased the listing but haven't yet sent me photos of your doggos, then I haven't started your order and you may still cancel.

What if my painting arrives damaged?

Although I put great care into packaging your order, accidents via USPS can occur. Luckily, your painting is insured against loss or damage during transit, which means you will be eligible for a refund.

Please note that I will need photos of the parcel damage (outside packaging) AND photos of the product damage in order to file an insurance claim. Furthermore, you must not throw away any packaging until the claim is processed and approved.

I will happily re-paint your portrait if you choose to re-order. Please note that the new painting will not be identical to the previous one, as no two are exactly the same :)

My package says "delivered" but it's missing from my mailbox!

If the tracking on your order shows as "delivered", but the parcel is nowhere to be found, please try the following:

1. confirm that the address on your order is correct
2. check around bushes and side doors to see if it was concealed by the postal worker
3. ask family members and/or neighbors if they've seen the package and taken it in
4. wait 48 hours (sometimes mail carriers will prematurely mark the order as "Delivered")
5. contact me so that I can personally speak with the USPS in order to locate your package.

Please note that parcel insurance will not cover mail theft, so a refund cannot be issued in such cases. Please be sure that you have a safe area to receive your mail, and I can also ship it signature required upon request.