HouseOfAleksandra
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Reviews
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Megan on Dec 22, 2021
1 out of 5 starsI ordered this on Nov 3rd and it was shipped on Nov 17th. Today is Dec 22nd and it still hasn't arrived. There is no way to track this package so I am assuming it is gone. I spend over $40 dollars on this to not receive it almost 2 months later. I ordered early in hopes it would be here for Christmas decorations as it was coming over seas. I should have read the reviews before purchasing because tons of people have said the quality is not good. So money, time waiting wasted for nothing!
Aleksandra Sasha responded on Jan 14, 2022
Dear Megan, I'm so sorry for your unpleasant experience - as stated in shipping polices, shipping times depend on your location and it can take up to 30-40 days or even more (due to the Coronavirus pandemic situation) for parcels to arrive to USA from Europe - if you still haven't received your order, please write me to PM so we can resolve the problem! Best,AS*
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LAINEYOC on Jul 6, 2021
1 out of 5 starsUnfortunately I'm disappointed with this order. They seem more like coasters than wooden signs. Took too long to arrive (which to be fair the seller explained was a postal error) however I don't feel they are worth the price paid.
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Aly on Aug 11, 2019
5 out of 5 starsI absolutely love how these turned out... So cute and such a perfect size.
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morzhell on Oct 24, 2017
4 out of 5 starsVery nice looking - the only thing I was surprised about is that the wood is much lighter (in weight) than expected.
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Heather on May 8, 2017
5 out of 5 starsLove our bathroom signs from House Of Aleksandra! They're so cute and are exactly what we wanted!
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Heather on May 8, 2017
5 out of 5 starsLove our custom signs from House Of Aleksandra! They're so cute and are exactly what we wanted!
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jenrowe51 on Feb 20, 2017
5 out of 5 starsI just received my lovely "Salle de Bain" sign today and it is exquisite! I am so delighted. Lovely design and is exactly as shown/described. I also appreciated the care taken to protect the item during shipping, as well as the lovely wrapping and note. Thank you. I will definitely be a returning customer. So very pleased!! JR (Canada)
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Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Shipping
Due to the Coronavirus (COVID-19) pandemic situation, deliveries may be delayed up to 2 weeks or more!
Please make sure that the correct address is listed for shipping. Items will be shipped to your PayPal address unless otherwise notified during checkout.
Orders typically ship within 1-2 weeks of purchase. I send all parcels via regular Slovenia post.
International orders ship via regular Air Mail and do not include a tracking number. Please note that shipping times depend on your location. It takes around 8 to 15 days for parcels to arrive to most countries Europe and up to 30 to 40 days to USA or even more.
HOLIDAY SHIPPING: Please, make your holiday purchases as fast as you can, because the post in these months can be slow. I am not responsible if the purchase do not arrive at time! Thank you. :)
Please let me know if you would like your items shipped express or for a slower/reduced rate.
- Please keep in mind that I am not responsible for the parcel's time in customs. Even though I ship promptly, delays can occur due to customs or mail work, weather conditions or any other circumstances that are beyond my control, therefore the shipping time may extend even up to 4 or more weeks.