HouseOfCheer's Shop Policies
Welcome to the House of Cheer, home of all things charming and festive!
We accept PayPal. Your order will ship as soon as payment has been received or as soon as the piece is finished, depending on whether the piece is being made to measure. If you cancel or return your order, we will refund your payment in the same method it was received.
We will ship by USPS Priority Mail, which should arrive within 2 to 3 business days after being shipped. We will let you know when your items have shipped and provide you with the tracking number. If you would prefer another shipping method, let us know and we can make arrangements.
Refunds and Exchanges
If you are displeased with your purchase for any reason, we will be happy to give you a full refund or exchange it for another item. We regret, however, that we cannot cover the cost of return shipping.
We take special care to package items so that they will arrive in tip-top shape, and to clearly note any existing damage on vintage pieces so that you know what you're getting. If you are concerned that an item was damaged or lost during shipping, please contact us and we will do our best to make it right.
Last Updated June 15, 2014