Announcement Fine and foxy hats handmade in Paris, France.
Fine and foxy hats handmade in Paris, France.
Travis on Jan 17, 20225 out of 5 stars
Overall Experience: Tricia at House of Nines crafted a BEAUTIFUL straw mod fedora for me. I have never purchased a custom made hat before and I normally have size issues when buying hats so I was initially nervous. However, Tricia was meticulous with getting my measurements and really made sure I felt confident about this purchase. The hat fit perfectly. I never want to take it off! lol Quality: The hat is BEAUTIFUL. I am definitely going to purchase another from house of nines. Delivery: From Paris to Charlotte, NC standard postage only took about 7 days! Hat was double packed and came with a really nice hand written note. I love it!
Lindsey on Sep 16, 20215 out of 5 stars
I own a few fascinators and had a few hats made and this is by far the best quality one I've ever had. I wish the picture did it justice but it's so beautiful. It's exactly like the advertised image. She has a true gift for hat making. I couldn't be happier!
Jennifer on Sep 20, 20165 out of 5 stars
I just love these hats. Made well, sexy and fun. I'll be wearing this with pride.
Carol on Jul 12, 20165 out of 5 stars
Beautifully made! Took a while to get here, but it was worth it.
Cindy on Dec 13, 20155 out of 5 stars
Wonderfully beautiful hat made with the best wool felt and gorgeous feathers! I couldn't be happier! Thanks for my first House of Nines hat.
Dyana on Sep 22, 20155 out of 5 stars
A superbly executed example of the highest quality in Millinery. I was blown away. The cockade is mesmerizing. Thank you so much!
supersquirrel on Aug 6, 20155 out of 5 stars
Beautiful hat! Thankyou very much!
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns are offered on ready-to-wear items only, i.e. standard styles chosen out of our catalog. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging materials and with all original tags still attached. Custom orders, gift cards and gift certificates are not eligible for return. Shipping fees are non-refundable.
Before attempting to make a return, contact us to receive a return authorization and the return shipping address. If authorization is granted, items must be returned to us within 21 days of purchase for return of the purchase price of the item, minus the shipping fees. Depending on where you live, the time it may take for your returned product to reach us may vary.
For returns, we strongly advise you to using a trackable shipping service and to purchase shipping insurance for the full value of the item being returned. We don’t guarantee that we will receive your returned item, and are not responsible for any loss, damage, or delay during shipping.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and of the approval or rejection of your refund.
If it is approved, then your refund will be processed and a credit will automatically be applied to your original method of payment, within one week of the return approval.
Late or missing refunds
If you have returned an item and more than a week has elapsed since we should have received it, but you haven’t received a refund-related notification from us and/or a refund to your original payment account yet, first check your shipment tracking information to be sure that we have received the item. Also check your payment account again, and contact your payment company to inquire about their policy regarding processing times on refunds. It may take some time between when we post the refund and when it shows in your payment account, due to processing time needed by your payment company. We have no control over outside payment company processing times. Feel free to contact us directly to inquire about the status of your return.
Shipping & handling charges include double-boxing for the safety of your item while in transit, and the interior box is a decorative hatbox you can also use for a gift box or storage. (Unless otherwise noted- some hats may be too large to double-box.)
Every item shipped is fully insured. All of the packing materials we use are reusable / recyclable. All shipments are packed with sufficient padding and an adequately sized box for the item.
We normally ship once per week.
Additional policies and FAQs
See something you like in our shop, but want it different? (Different color, size, different elements together, etc.) Contact us and/or see our website at www.houseofnines.com for more info.
Interested in buying a quantity of our work for resale through your own (non-Etsy) shop? Contact us, let's make a deal.