Htozkaya

Handcrafted clay flowers. Unique handmade accessorizes.

Donetsk, Ukraine

Htozkaya is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Htozkaya is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on October 17, 2014
Hello,dear friend. You are always welcome in my little cozy shop! Thanks for interest and wish you a pleasant choosing! Enjoy!:)
Feel free to contact me with any questions!

Accepted payment methods

Paypal
Returns and exchanges
I want you to be absolutely happy with your order!
All our items are packaged carefully so they have to arrive in perfect condition. And note: packing all your orders is a gift by default.
Please be ready to read attentively the descriptions to all of the items before you buy them to prevent misunderstandings.
If you are not satisfied with your items for any reason or they are damaged during the shipping, please contact me before leaving a feedback. Friendly customer service is my first priority and we'll do our best to solve the problem in reasonable for you way.
Payment
I accept PayPal payments only.
Payment must be made within 3 days of the sale. After three days if the payment is not received the item will be relisted.

For ukrainian buyers - I can accept payments in local currencies to my local bank accounts. Please contact me to get details.
Shipping
Everything is shipped from Ukraine (Europe), sent out within 7-10 working days of receipt of payment. Usually it takes less time, but I take the maximum terms.

All packages are sent via international registered airmail from Kiev, Ukraine.
It includes tracking number and insurance. Each package has delivery confirmation.
The length of time until your items arrive can vary, especially if you live abroad or because of holidays, so we can’t guarantee the arrival time. Usually our international shipments arrive within 2-4 weeks.
More about shipping terms:
- USA: 1,5 - 2 weeks
- Canada: 2 weeks
- Australia: 2-4 weeks
- Europe: 1-2 weeks
- Japan 8-10 days
Other: 2-3 weeks

Please make sure your Etsy adress is correct or contact us if you need different adress to ship your order.
Additional policies and FAQs
By purchasing any item from this shop you subscribe on Htozkaya's email newsletter with the following sales, new collection and special events.

You can unsubscribe from the news lettering in the every email.
Thank you for your choice!