HugWear

Ready to ship 6 Business Days after purchase date.

Arlington, Washington · 18763 Sales

HugWear

Ready to ship 6 Business Days after purchase date.

Arlington, Washington 18763 Sales On Etsy since 2010

5 out of 5 stars
(2989)

Shop owner

HugWear

Contact

Announcement   ~~~~~~** SHOP ANNOUNCEMENTS**~~~~~
Your order will ship out 6 Business days after your purchase.

It then takes 2-3 days to receive once shipped AS LONG AS THE POST OFFICE IS RUNNING ON TIME. They only guarentee EXPRESS SHIPPING. Not priority mail that I use.

I do have scheduled pickups a couple times a week. Make sure to leave your need by date so I can make sure it ships when it needs too. Thank you for you patience! Barbara

When placing your order for a your Outfit I will need the following information:

Need By Date (so I can make sure it ships in time for you)
Childs..... Age (if purchasing a top)
Childs..... Name (if purchasing a top)

Orders missing any of this info will be put on hold and make time will start upon receipt of full information.

To contact me: Please message me with etsy. That way I can track all communications. I will not respond in my gmail account. I check message through out the day.

Messages have been busy during the day so please give me 24hours to reply. I will answer all answered questions each morning if you have not heard back.

Thank you again to all of my customers!
Barbara
~~~~~~~~~~~~~~~~~~~
MY SHOP HOURS

Monday - Friday: 9am - 5pm PST
Saturday: Closed (All messages will be answered on Monday)
Sunday: Closed (All messages will be answered on Monday)
Holidays: Closed

I do try to message you back on the weekends and Holidays if I'm not out with the family. Just cant guarantee that I will get back to you.

Also, not all computer monitors are the same. The actual shirt/tutu colors may look different from one monitor to another and there may also be difference in brightness and tone.

Satisfaction Guarantee:
We stand behind our products with a 100% guarantee; if you are unsatisfied with our products please let us know, we pride ourselves on exceptional customer service.

***Shirt Washing instructions:
•Shirt may be machine washed separately (inside out, DO NOT USE BLEACH or bleach additive detergent) in cold water.
•Do NOT use fabric softener
•Dry at normal setting; do not dry clean
•Do not iron over top of image.

Announcement

Last updated on Jun 29, 2016

~~~~~~** SHOP ANNOUNCEMENTS**~~~~~
Your order will ship out 6 Business days after your purchase.

It then takes 2-3 days to receive once shipped AS LONG AS THE POST OFFICE IS RUNNING ON TIME. They only guarentee EXPRESS SHIPPING. Not priority mail that I use.

I do have scheduled pickups a couple times a week. Make sure to leave your need by date so I can make sure it ships when it needs too. Thank you for you patience! Barbara

When placing your order for a your Outfit I will need the following information:

Need By Date (so I can make sure it ships in time for you)
Childs..... Age (if purchasing a top)
Childs..... Name (if purchasing a top)

Orders missing any of this info will be put on hold and make time will start upon receipt of full information.

To contact me: Please message me with etsy. That way I can track all communications. I will not respond in my gmail account. I check message through out the day.

Messages have been busy during the day so please give me 24hours to reply. I will answer all answered questions each morning if you have not heard back.

Thank you again to all of my customers!
Barbara
~~~~~~~~~~~~~~~~~~~
MY SHOP HOURS

Monday - Friday: 9am - 5pm PST
Saturday: Closed (All messages will be answered on Monday)
Sunday: Closed (All messages will be answered on Monday)
Holidays: Closed

I do try to message you back on the weekends and Holidays if I'm not out with the family. Just cant guarantee that I will get back to you.

Also, not all computer monitors are the same. The actual shirt/tutu colors may look different from one monitor to another and there may also be difference in brightness and tone.

Satisfaction Guarantee:
We stand behind our products with a 100% guarantee; if you are unsatisfied with our products please let us know, we pride ourselves on exceptional customer service.

***Shirt Washing instructions:
•Shirt may be machine washed separately (inside out, DO NOT USE BLEACH or bleach additive detergent) in cold water.
•Do NOT use fabric softener
•Dry at normal setting; do not dry clean
•Do not iron over top of image.

HugWear

Contact shop owner

HugWear

Make My Shirt LONG Sleeve ~Upgrade~
$3.00
Shopkins Birthday Shirt + Tutu outfit (Any age)
$15.00
RUSH Fee ( or) RUSH Fee + EXPRESS Shipping
$5.00
Make My Shirt Ruffled Sleeve ~Upgrade~
$5.00
Peppa Pig Birthday Shirt + Tutu Outfit (any age)
$15.00
View all 92 items

Reviews

Average item review
5 out of 5 stars
(2989)
Angie Rigney

Angie Rigney on Feb 27, 2017

5 out of 5 stars

Was exactly as pictured/ordered. Super quick processing & delivery. Quality is impeccable, would definitely recommend/order from this shop again. Very,very happy!

Stephanie

Stephanie on Feb 27, 2017

5 out of 5 stars

My daughters personalized Shopkins themed birthday shirt turned out PERFECT!!! Beautiful quality and my daughter fell in love with it! Thank you!!! 5 stars 2 thumbs up!

View all 2989 reviews

Shop policies

Last updated on August 14, 2016
Welcome to HugWear.

Shop hours: 9am-5pm Mon-Friday (West Coast time zone)
I will try to answer emails after hours when I can..

Please check our make times before placing your order. You can find it when you click to see under the shipping tab in listing. I will also update in my announcements which are located under the policies tab. I update the beginning of each week or if any new info is needed to get out to my customers.

When placing your order for a your Outfit I will need the following information:

NEED BY DATE (for just incase I'm running behind for any reason)
Childs age (if you want it added to top)
Childs name (if you want it added to top)

Orders missing any of this info will be put on hold and make time will start upon receipt of full information.

Orders needed in less than a 15 business ship by time are Rush orders and carry a Rush fee but please convo me first. Only rush orders showing a Rush fee and agreed upon will be counted as such.

To contact me: Please message me with etsy. That way I can track all communications. I will not respond in my gmail account. I just receive too many emails to filter. I will get back to you in 24-48 hours.

***Shirt Washing instructions:
•Shirt may be machine washed separately (inside out, DO NOT USE BLEACH or bleach additive detergent) in cold water.
•Do NOT use fabric softener
•Dry at normal setting; do not dry clean
•Do not iron over top of image.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Shipping
FOR US ORDERS~ orders ship via USPS priority mail. Once it has shipped you will be provided with a tracking # which you can find linked to your purchases receipt & emailed to you. Shipping can take anywhere from 2-4 BUSINESS days.

Once the item is shipped I am no longer responsible for it. I am not liable for any delays/lost items that may have been caused by USPS. I ship all orders in a timely manner to ensure they get delivered on time. If your item doesn't arrive within 3 business days from being shipped out, please contact USPS.

FOR INTERNATIONAL ORDERS~ Will ship USPS flat rate envelope. They can take up to 2 or more weeks to receive.

WE SHIP TO THE SHIP TO ADDRESS CONFIRMED DURING YOUR ETSY PURCHASE BUT PLEASE MAKE SURE TO CHECK THAT IT'S CORRECT.

If your ITEMS are RETURNED DUE TO INCORRECT ADDRESS the additional shipping cost will be billed to you via a PayPal invoice and the item re-shipped to the correct address upon receipt of payment.

Our shipping costs DO NOT provide insurance with it. We recommend insurance as we cannot be held responsible for any items after we drop them at the post office, we provide tracking on all US shipments if you want protection please contact me so we can add the insurance cost to your purchase.

Shipping & delivery times are just an estimate and can vary at any time. If you need your order by a certain date please contact us before placing your order so we can let you know if it is possible. There will be a charge for rush orders. Please contact us first if you need an item shipped before our current lead time. We must approve the rush order before it is purchased so we can ensure we are able to accommodate it.
Refunds and Exchanges
I want you to be absolutely satisfied with your purchase. If something isn't the way you thought it would be, please send me a message and I will work with you to correct the issue. However, because all orders are custom made, they are non-refundable. Once I ship the order out, I am no longer responsible for it. I am not responsible for lost packages or later deliveries. If your item doesn't arrive within 3 business days from being shipped out, please contact USPS.

Your satisfaction is our goal; we will work with you to correct any issues you may have.
Additional policies and FAQs
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

MY SHOP HOURS

Monday - Friday: 9am - 5pm PST
Saturday: Closed (All messages will be answered on Monday)
Sunday: Closed (All messages will be answered on Monday)
Holidays: Closed

I do try to message you back on the weekends and Holidays if I'm not out with the family. Just cant guarantee that I will get back to you.