HuggableHound

Martingale Dog Collars Greyhound Collars Velvet Leash

Ogdensburg, New York · 24347 Sales

HuggableHound

Martingale Dog Collars Greyhound Collars Velvet Leash

Ogdensburg, New York 24347 Sales On Etsy since 2010

5 out of 5 stars
(4111)

Announcement   Custom Made Martingale Dog Collars, Custom Dog Collars and Leashes for all breeds, Greyhound Collars Prices from $19.99 Extra Large collars for any breed.

MEASURING FOR THE RIGHT FIT

I want to make sure that you receive the proper size collar for your precious dog. If you have not already, please take a moment to read the measuring instructions in each listing. If you are not sure of the collar size or width needed please send me a message via the "contact seller" button and I will be happy to assist you with any sizing inquiries. Also if you have a heavy puller or need an extra large size, I can discuss with you my heavy duty and/or extra large upgrades. Please note that if you order an incorrect size or width there is a $10 replacement charge if you would like a replacement collar. Also note that if you have an Italian Greyhound, in most cases my size small will be too large. Please contact me for custom extra small sizing.

EXCHANGES: Processing times for exchanges is 10-15 business days

IMPORTANT: A martingale collar should NEVER be used to tie out your dog

Please take a few minutes to read my shop policies:
http://www.etsy.com/shop/HuggableHound/policy

► ► ► EU AND UK BUYERS :
Please note that all orders valued at £15 will be subject to your country's custom duty and/or import VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. The amount of custom duty and/or import VAT payable will be assessed at the point of entry of the destination country. This may result in you having to pay additional charges which are not included in the total price displayed at checkout.

PROCESSING TIME

My current processing time is approximately 3-5 business days. Unfortunately at this time I cannot accept any rush or custom fabric orders. Custom or in-between sizing is always welcome.

All items in my shop are custom made to order by myself. Huggable Hound collars and leashes are not mass-produced.

I check all of my correspondence through my Etsy shop so please leave me a conversation, I try to answer all messages within 24 hours.

https://www.gov.uk/government/publications/notice-143-a-guide-for-international-post-users/notice-143-a-guide-for-international-post-users#charges
https://www.etsy.com/help/article/5023

Featured in Pawsh Magazine:
http://www.pawsh-magazine.com/2011/10/creative-peeps-03-carole-chai.html

Announcement

Last updated on May 10, 2018

Custom Made Martingale Dog Collars, Custom Dog Collars and Leashes for all breeds, Greyhound Collars Prices from $19.99 Extra Large collars for any breed.

MEASURING FOR THE RIGHT FIT

I want to make sure that you receive the proper size collar for your precious dog. If you have not already, please take a moment to read the measuring instructions in each listing. If you are not sure of the collar size or width needed please send me a message via the "contact seller" button and I will be happy to assist you with any sizing inquiries. Also if you have a heavy puller or need an extra large size, I can discuss with you my heavy duty and/or extra large upgrades. Please note that if you order an incorrect size or width there is a $10 replacement charge if you would like a replacement collar. Also note that if you have an Italian Greyhound, in most cases my size small will be too large. Please contact me for custom extra small sizing.

EXCHANGES: Processing times for exchanges is 10-15 business days

IMPORTANT: A martingale collar should NEVER be used to tie out your dog

Please take a few minutes to read my shop policies:
http://www.etsy.com/shop/HuggableHound/policy

► ► ► EU AND UK BUYERS :
Please note that all orders valued at £15 will be subject to your country's custom duty and/or import VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. The amount of custom duty and/or import VAT payable will be assessed at the point of entry of the destination country. This may result in you having to pay additional charges which are not included in the total price displayed at checkout.

PROCESSING TIME

My current processing time is approximately 3-5 business days. Unfortunately at this time I cannot accept any rush or custom fabric orders. Custom or in-between sizing is always welcome.

All items in my shop are custom made to order by myself. Huggable Hound collars and leashes are not mass-produced.

I check all of my correspondence through my Etsy shop so please leave me a conversation, I try to answer all messages within 24 hours.

https://www.gov.uk/government/publications/notice-143-a-guide-for-international-post-users/notice-143-a-guide-for-international-post-users#charges
https://www.etsy.com/help/article/5023

Featured in Pawsh Magazine:
http://www.pawsh-magazine.com/2011/10/creative-peeps-03-carole-chai.html

Huggable Hound

Contact shop owner

Huggable Hound

About

Designer collars and leashes for your Huggable Hound

I adopted a greyhound! It was that simple. She came to me with one collar. A pretty little brindle girl, shy, a little timid and it took her awhile to settle in. Of course I spoiled her with stuffies, dog beds, special treats, new bowls and of course she needed new collars.

WOW!!! $40 for one collar? "Hey I'm sure I can do this". Well an afternoon of shopping for fabric, hardware and a few hours at my Mum's vintage sewing machine. Lots of salty talk later, Chai had her new collar and I had an idea!

What if? Could I really do this? Hmmmmm let's see what I can find on the internet. Hmmmmm this is looking good. Lots of possibilities. Lots of competition!! Hardware comparisons, questions to suppliers. Shipping inquiries. My first supply order. First big fabric shopping day. Ok......I'm ready! Now, where do I sell them? Do I create a website? Oh what's this? Etsy? WOW it looks great.

So I opened a shop and listed a few collars, then listed a few more and all of a sudden I started selling collars. *insert crazy snoopy dance here*!

That's pretty much how Huggable Hound was born and I absolutely love what I do. I love getting pictures of my client's pupppers wearing my handmade collars. It still amazes me that I have my own business and that I'm successful and that I did it all on my own. After much practice and knowing what is important to you as a customer, I believe I have perfected my collar design. It brings me much satisfaction, happiness and I'm incredibly proud of what I do.

Thank you to everyone who stops by my shop. I try to keep my collars and leashes affordable so that everyone can have at least one fun, bright collar for their wonderful pupper that greets them every day, makes them smile, helps them exercise and brings joy into their lives.

"A house is not a home without a dog"
Featured in SheKnowsCanada
http://www.sheknows.ca/home-and-living/articles/958265/valentines-day-gifts-for-pets

Around the web

Shop members

  • Huggable Hound

    Owner, Maker, Designer

    This is Chai my spunky little greyhound girl. She was my inspiration to create Huggable Hound 7 years ago. I love custom orders and finding that perfect collar for your pupper

Shop policies

Last updated on April 8, 2018
Thank you for visiting Huggable Hound. Please follow me on facecbook at https://www.facebook.com/HuggableHound where I post my latest promos, specials and coming soon fabrics. We love to see your pictures on Instagram @HuggableHound

► My current processing time is approximately 3-5 business days. Custom sizes or in-between sizes are always welcome. Unfortunately at this time I cannot accept any rush or custom fabric orders.

My goal is to bring you affordable well made collars and leashes made only by me and to provide you with the best customer service possible.

► A martingale collar is NEVER meant to be used as a tie out collar.

► ► ► EU AND UK BUYERS :
Please note that all orders valued at £15 will be subject to your country's custom duty and/or import VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. The amount of custom duty and/or import VAT payable will be assessed at the point of entry of the destination country. This may result in you having to pay additional charges which are not included in the total price displayed at checkout.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
EXCHANGES:
Exchanges are available (within 14 days of receipt) if the incorrect size or width has been ordered and your collar does not fit properly and ONLY IF THE ITEM HAS NOT BEEN WORN OR USED. Please measure your dog's neck and head before placing your order to ensure the proper fit. Measuring instructions are included in each listing. Please see my comments below for help on COLLAR FITTING ASSISTANCE.

► Please contact me via Etsy message within 14 days of receipt of your purchase
► Please provide me with the neck and head measurement of your dog so that I can determine the correct size for exchange
► All returns must be authorized by me and must include an exchange authorization number. Your item must be unused and in the same condition that you received it.
► Once your return has been approved for exchange and you have been given an exchange authorization number, it must be returned within 5 business days of our conversations.
► Once I receive your item, I will inspect it and notify you that I have received your returned item and will set up a custom listing for the cost to re-make your item(s) ($10/item) plus return shipping of your replacement item. This re-make fee covers just a portion of my time to re-make your collar and does not include any charges for materials. This must be paid before your replacement collar is shipped.
► Return Shipping:
The customer is responsible for paying for the shipping costs to return an item for exchange. Shipping costs are non-refundable. For U.S. returns, USPS first class mail is sufficient and tracking is no additional cost.

► Address Accuracy ◄
Please ensure your address is correct, as I cannot refund you if the address on your order is incorrect once an item has been shipped.

Item replacements will be given only when 60 days have elapsed from the date of shipping on a non-delivery item. Item replacements will be reviewed on a case by case basis.

COLLAR FITTING ASSISTANCE
If you have received a collar and you are having difficulty getting the collar adjusted properly, please either send me an Etsy message or you can have a look at my brief instructional Youtube video which will show you how to properly lengthen your collar and adjust it for walking.
https://www.youtube.com/watch?v=FrOvS4gWcEk

Huggable Hound products are NEVER meant to be used to tie out your dog.

► ► ► EU AND UK BUYERS :
Please note that all orders valued at £15 will be subject to your country's custom duty and/or import VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. The amount of custom duty and/or import VAT payable will be assessed at the point of entry of the destination country. This may result in you having to pay additional charges which are not included in the total price displayed at checkout.
Payment
A martingale collar is NEVER meant to be used as a tie out collar.

Huggable Hound customers can pay online with Visa, MasterCard, American Express, and PayPal, using the website's shopping cart.

Payment must be made before we process your order.

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 24 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.
Shipping
PROCESSING TIME

My current processing time is approximately 3-5 business days. Custom and in-between sizes are always welcome. Unfortunately at this time I cannot accept any rush or custom fabric orders.

► Address Accuracy ◄
Please ensure your address is correct, as I cannot refund you if the address on your order is incorrect once an item has been shipped. Please check your email order confirmation to ensure that the address is correct.

► Canada Xpresspost Shipping. You can upgrade to Xpressport shipping to your order by selecting the Xpresspost upgrade when you checkout. Please note that this does NOT rush your order, it only upgrades the shipping speed

► Canada Expedited Shipping: You can upgrade to Expedited shipping to your order by selecting the Expedited upgrade when you checkout. Please note that this does NOT rush your order, it only upgrades the shipping speed

► US Priority Shipping, you can upgrade to Priority shipping to your order by selecting the US Priority upgrade when you checkout. Please note that this does NOT rush your order, it only upgrades the shipping speed. USPS does not guarantee delivery times on US Priority.

I ship each collar packaged in a Strong Polyolefin water and tear proof shipping envelope.

► ► ► EU AND UK BUYERS :
Please note that all orders valued at £15 will be subject to your country's custom duty and/or import VAT and may also include a collection fee of £8 by Royal Mail to collect and submit taxes and duty owing. The amount of custom duty and/or import VAT payable will be assessed at the point of entry of the destination country. This may result in you having to pay additional charges which are not included in the total price displayed at checkout.

► INCORRECT SHIPPING ADDRESS ON ORDER:

During the Checkout process, you'll have a chance to review your information before submitting your order.

If you need to select a different shipping address, you can do so by clicking the Change link next to the Shipping Address section.

► CHANGING THE ADDRESS AFTER YOU HAVE PLACED AN ORDER

If you've already placed an order with an incorrect shipping address, the first thing you should do is contact me before the Scheduled to Ship by Date.

At this time, it's not possible for me to manually edit the address in your order confirmation

► BUYER POLICY
https://www.etsy.com/legal/buyers/

► IMPORTANT: A martingale collar should NEVER be used to tie out your dog
Additional policies and FAQs
How to Fit a Martingale Collar (for all breeds). A martingale collar is NEVER meant to be used as a tie out collar.

To measure your dog for a Martingale Collar, use a soft tape measure and measure three points
1) around the widest part of the head
2) behind the ears
3) around the neck (where the collar will sit).
As this is a slip-on collar, you should allow at least 2 inches larger than the widest head measurement to slide the collar on and off comfortably.

For heavy pulling dogs, please send me a message via Etsy and we can discuss my heavy duty options. IMPORTANT: A martingale collar should NEVER be used to tie out your dog

IMPORTANT:
When sizing for breeds that are not sight hounds, please take the measurement around the widest part of your dog's head.

Adjusting your Martingale Dog Collar:
Adjust your martingale dog collar by moving it up to the narrowest part of the neck. Pull upwards on the loop by holding it just behind the d-ring. The two metal slides should come together but not touch. With the correct size martingale dog collar there should be at least a two inch distance between the two slides. This will ensure the collar will continue to tighten if the dog tries to back out of his or her martingale dog collar.

http://www.youtube.com/watch?v=FrOvS4gWcEk

Collar Care & Washing Instructions:
Hand wash in a sink with lukewarm water and a few drops of liquid laundry detergent (Woolite is best). For cotton collars, stubborn stains can be scrubbed with a soft toothbrush. Lie on a towel to air dry.

Martingale collars and side release collars should never be left on your dog while crated and unattended.

Do NOT wash Huggable Hound collars in the dishwasher or washing machine.