Items cannot be returned as they are customized.

We take paypal payments and offer the new Etsy check out, including Etsy gift cards

we ship via USPS if you have other shipping requests please let us know when you order.
We will ship to Canada and other countries upon request.

General Questions

How long does it take to make my book?
3-6 weeks.

How many pictures do I need?
At least 11or 12 however most books tend to have about 20 photos in them.

What is the maximum number of photos?
If there are more than 1-3 photos on a page it can look very cluttered. If you would like multiple photos on a page, please contact us so we can discuss the total amount of photos.

When do I send the photos to Hullabaloo Stories?
After completing your purchase we will send you an email with a link to upload your photos. Please save this link, in case you need to upload more photos later on (just in case).

What size photos do I need?
You will need to send us full size photos. If you have taken photos from a digital camera (point & shoot or DSLR) that size will be perfect. If you have scanned photos make sure they are hi-resolution (at least 300 dpi). If you have questions about photos, we can always have you send one to us and we can check it before we finish your book.

How are your images printed?
Our images are all printed on high quality photo paper or transfer paper.

You do the layouts, right?
Absolutely, this is the best part of the book making process for us. We love creating a story for you and your family to enjoy.

Can I suggest my own storyline?
Yes. You can submit your own storyline using our Contact Us page (please use the selection "Order Inquiry" and reference the last name of the person the order is under in your message). Or you can send us an e-mail at hullabaloo [!at] dc-hulls.com.
* As always we can work with you to customize a storyline that works for you, whether we give you a head start or you supply the entire story.

I would like to buy a book for a relative/friend, but I don't have any pictures. Can I buy a gift certificate?
Yes. We have the option of a gift certificate now available. Please visit our gift certificates page to add a gift certificate to your shopping cart.

How does the gift certificate process work?
First, you would need to complete your purchase. During your purchase you will have the opportunity to name the person you plan on giving the gift certificate to. We need this information to verify the gift certificate recipient at the time when they choose to redeem the gift certificate. The gift certificate recipient would contact us by using the form on the contact us page or e-mailing us at hullabaloo [!at] dc-hulls.com indicating their intention to redeem the gift certificate. We will then reply with instructions and a link to upload pictures so that we can begin the process of creating the custom book.

Can you ship internationally?
Yes, please contact us in advance of your purchase and we will provide you a quote to ship internationally and instructions on how to place your order through PayPal.

What other types of custom Hullabaloo Stories products are available?
There are several other types of books we can make for you — coloring books and photo albums, etc. Please contact us for a quote and idea you might have for your next Hullabaloo Stories book.

I would like to give Hullabaloo Stories permission to use images of my custom book after it is completed to help spread the word about Hullabaloo Stories; how do I do that?
Since we are a small store, we would like your permission to use images of the completed product on our Web site, design blog and Facebook Fan Page. Please give us permission to use these images, under "Ordering Instructions" in your shopping cart by stating that you give us your permission. You can also use our contact us page or send an e-mail to hullabaloo [!at] dc-hulls.com. We will not use any images beyond these three places unless you give us your explicit consent to do so.

How much is shipping?

Due to the nature of creating each book we understand that there a period of time between when you place your order and when the book is shipped. We work with you throughout the process to make sure that it is as efficient as possible.
The shipping rates are as follows:
USPS for domestic shipping $7.00
USPS to Canada $10.00
USPS to other countries-please contact us for a quote


Fabric Book Questions

Can I pick my own fabric for a book?
Absolutely, we stock many kid-friendly fabrics and prints and can tailor fabrics to fit a “theme” for you. If you have some ideas, we can also scout some out. If you have the perfect fabric already, let us know and we can arrange for a custom order.

Can my fabric book have crinkle material?
Yes, our daughter loves the crinkle pages; we include this unless you request not to have it. All fabric books have batting and crinkle in between the pages to make it very kid friendly.

What sizes are available?
Each fabric book usually measures roughly 5-6 inches x 5-6 inches. If you would like a larger fabric book, please indicate this on your order details and we will provide you a quote with any additional costs or contact us and we can get you a quote in advance.

Board Book Questions

How are they attached?
Images for board books are attached using a laminating machine that puts an adhesive backing on it.

Can the photos peel off?
Well our daughter is pretty adventurous so she has been known to tear up many books, but the books we have made for her have really held up compared to the books we buy her at the store.

What sizes are available?
You can purchase a 5x5 inch or 8x8 inch board book.