I Do Tiaras
IDoTiaras' Shop Policies
How to order a Bespoke Tiara/Jewellery?
Each piece is handmade to order so I can easily adapt a design to meet your specifications. This applies to tiaras, hair pins, combs, jewellery and more. To discuss your ideas please contact me and I will do our best to meet your requirements.
How do I place an order?
Paying by credit and debit cards: You can order all of the items on the website online, just click add to basket and then when you have finished shopping, proceed to the checkout. Credit/Debit card payments are processed via Paypal which is a secure server.
How long will my order take?
Orders can take approximately 2-3 weeks to complete depending on the design, the number of items needed within the order and the materials needed. If you need your order in short notice please email me, I will always accommodate last minute orders where possible.
Refunds and Exchanges
All items sold are hand-made and are non-returnable and non-refundable, however this does not affect your statutory rights. But if you feel that you are unhappy with the quality of your purchase or the item is faulty in some way, please email me within 5 days of receiving your order. You may then return the item within 14 days for a full refund (excluding postage costs). The item must be returned in perfect condition and in it's orginal packaging and returned using Recorded Delivery. Items not returned within this 14 day period will not be refunded.
Last Updated September 26, 2011