ILoveHoneyWillow

Handmade jewellery, personalised for gifts.

Bath, United Kingdom · 7741 Sales

ILoveHoneyWillow

Handmade jewellery, personalised for gifts.

Bath, United Kingdom 7741 Sales On Etsy since 2010

5 out of 5 stars
(986)
Shop owner

Rhiannon

Contact

Announcement   Welcome to Honey Willow! ON SALE this week: a gold double birthstone necklace: the perfect gift for a best friend or sister - 20% off. Please check in with us each week to see what we have on sale.

FACEBOOK: facebook.com/HoneyWillowBath
INSTAGRAM: instagram.com/honeywillowjewellery
PINTEREST: pinterest.com/honeywillow

For wedding jewellery, please see our wedding shop:
https://www.etsy.com/shop/HoneyWillowWedding

Announcement
Last updated on Sep 26, 2016

Welcome to Honey Willow! ON SALE this week: a gold double birthstone necklace: the perfect gift for a best friend or sister - 20% off. Please check in with us each week to see what we have on sale.

FACEBOOK: facebook.com/HoneyWillowBath
INSTAGRAM: instagram.com/honeywillowjewellery
PINTEREST: pinterest.com/honeywillow

For wedding jewellery, please see our wedding shop:
https://www.etsy.com/shop/HoneyWillowWedding

Rhiannon

Contact shop owner

Rhiannon

JENNA Custom listing
US$152.70
Custom listing for TRACI
US$152.70
View all 449 items

Updates

On sale this week: the perfect gift for a sister or best friend, a double birthstone necklace encircled by two gold rings. 20% off for this week only.
This customer's message for a daughter's 18th birthday, made us all a bit misty-eyed heart
Celebrate a friend's birthday with one of our delicate birthstone necklaces. Pink opal for October symbolises good luck and great achievement. 20% off for the next week.
View all 41 updates

About

Jewellery that tells a story.

I've always loved making things: cakes, patchwork cushions, knitted cats, decoupaged furniture. I started to make jewellery for myself and others as a teenager. Eight years ago, I moved with my young family to Bath, a beautiful small city in the West of England. Famed for its elegant Georgian architecture, Bath also has a vibrant creative community - and I was inspired to take up jewellery-making again.

Etsy has enabled me to connect with customers all over the world, whilst being at home for my children; growing my business alongside my family.

At the heart of Honey Willow is personalisation: quality jewellery handmade for each individual customer. We love creating jewellery with meaning, reminding the wearer of her loved ones, or significant events such as a birthday, an anniversary or wedding.

It's a privilege to make jewellery that helps to tell the story of our customers' lives. Your stories are part of our shop story. Thank you for inspiring us!

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Shop members
  • Rhiannon

    Owner, Designer, Jewellery Maker

    I live with my husband Nige and three children: Hugo, Honey and Willow. In our home, someone is always making something: jewellery, music, a cake, a Barbie dress, or a mess! When it's quiet, I love to read, dream and make plans.

  • Jo

    Jewellery Maker

    I have a degree in jewellery design, play the piano and guitar, love singing and and am obsessed with crochet!

  • Elly

    Jewellery Maker

    After completing a fine art degree, I started working in the jewellery industry. I love silversmithing and setting stones. I play the cello, I like writing and reading Jane Austen.

  • Beth

    Jewellery Maker, Customer Service

    I have a Masters degree in Creative Writing and I have been making jewellery professionally for 12 years. I'm also interested in interior design and photography and I am more than a little obsessed with my allotment.

  • Jeanne

    Jewellery Maker

    I'm a transplanted New Yorker raising two little Englishmen. I worked as an illustrator for years and these days I enjoy jewellery-making and paper-craft.

  • Monika

    Shipper

  • Juliet

    Customer Service

    Country bumpkin turned city lover. With a background in contemporary dance choreography and an interest in art and music I enjoy being surrounded with other creative folk.

  • Hannah

    Customer Service

    I recently graduated in Drawing and Applied Arts. I'm an arts and crafts lover and enjoy watching spoken word poetry.

  • Hopsy

    House-rabbit

    I hang out in the Honey Willow office, where I can keep an eye on everyone. My favourite foods are parsley, potato crisps and laptop cables.

  • Xana

    Jewellery Maker

Shop policies

Last updated on September 19, 2016
Welcome to Honey Willow: personalised jewellery made by hand, with love and care, in Bath, England.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Honey Willow Ltd is a VAT registered company. VAT is included in our item prices.

The customer is responsible for any customs charges upon receipt of the order, thank you.
Shipping
+ YOUR JEWELLERY IS HANDMADE TO ORDER. THIS TAKES US UP TO A WEEK.
+ ONCE FINISHED, ALL ITEMS ARE SENT WITH TRACKING.

UK SHIPPING -
select either:
TRACKED (1 week making time + 1-2 working days postage time),
or
PRIORITY MAKING (less than 1 week making time + 1-2 working days postage time).

INTERNATIONAL SHIPPING -
select either:
+ TRACKED (1 week making time + approximately 5-10 days shipping time, sometimes longer)
or
+ PRIORITY MAKING (less than 1 week making time + approximately 5-10 days shipping time, sometimes longer)
or
+ UPS ***USA ONLY*** ( 1 week making time + 2-3 working days shipping time),
or
+ UPS + PRIORITY MAKING ***USA ONLY*** (less than one week making time + 2-3 working days shipping time).

Please contact us if you would like a quote for UPS shipping to another country.

***
Please note:
+ These shipping times are estimates, based on information from the postal services.
+ Once we dispatch your item, we have no influence over shipping times. From this point, it is the responsibility of the postal services to deliver your package.
+ If your package has been delayed, please contact the postal service directly with your tracking number.

Lost packages:
If your package is not delivered within 25 days from dispatch, then it is considered lost - and in this case we will refund or replace your item.
Refunds and Exchanges
We make jewellery to order and we put a lot of time into every single order. Therefore, we can only offer refunds and exchanges if we have made a mistake on your order.

If there is a problem with your item, please contact us with a photograph upon receipt of the item.

No returns will be accepted unless you have contacted us first to discuss.

In the rare event of a broken chain, we can only offer a replacement up to three months from the date of purchase. Again, please email with a photograph.

It is the responsibility of the buyer to:
+ select the correct length for bracelets and necklaces
+ to leave us the correct spelling for name necklaces
+ to put the correct address on your order.
Additional policies and FAQs
Chain and semi-precious gemstones:
We strive to use the best quality components and occasionally, our stock changes. Chain and semi-precious gemstones may not always be of the exact type used in the pictures.

For multiple birthstone necklaces, we will choose stones that complement each other, but they may not all be exactly the same size and shape as each other.

Goodwill:
We love what we do and we treat our customers with courtesy and care. If we feel that this is not being reciprocated, then we reserve the right to decline a sale.

More information

Last updated on Jul 15, 2016
Frequently asked questions

Gift wrapping and packaging

We present our jewellery in kraft boxes, tied with ribbon, ready for giving.

Care instructions

All metals, even precious metals, tarnish and oxidise over time. Metals can be dulled or darkened by some perfumes, skin lotions and by the oils in skin.

Try to remove your jewellery before swimming and bathing, avoid chlorine and harsh chemicals and clean it from time to time with a soft polishing cloth, or warm soapy water. When not being worn, it's best stored in an airtight bag, or wrapped in a soft cloth.

If you are ordering your jewellery well in advance of giving, please remove it from the gift box and store it in an airtight bag, to keep it looking its best for presenting.

Notes in the gift box

We can include a short personalised note in your jewellery box. Please let us know the name of the recipient and a short message, in the 'note to seller' at the checkout.

Is this necklace available with a different birthstone?

Yes! Please leave us a message in the 'note to seller' at the checkout, with the birthstone or birth-month you require.

Where do I leave the names I would like stamped on the necklace?

Please let us know the names/words/dates you would like us to stamp on the necklace, in the 'note to seller' at the checkout. Please note that we are not able to stamp names on all our ring necklaces, only the name necklaces with thicker rings.