ILoveHoneyWillow

Handmade jewellery, personalised for gifts.

Bath, United Kingdom · 10818 Sales

ILoveHoneyWillow

Handmade jewellery, personalised for gifts.

Bath, United Kingdom 10818 Sales On Etsy since 2010

5 out of 5 stars
(1332)

Shop owner

Rhiannon

Contact

Announcement   Due to the May Bank holiday, we will be back in the office on Tuesday. We look forward to answering your emails and working on your orders then. Have a lovely weekend!

Welcome to Honey Willow! Our star product this week is our personalised infinity name ring, with 15% off - a meaningful gift for Mother's Day.
***
FACEBOOK: facebook.com/HoneyWillowBath
INSTAGRAM: instagram.com/honeywillowjewellery
PINTEREST: pinterest.com/honeywillow

For wedding jewellery, please see our wedding shop:
https://www.etsy.com/shop/HoneyWillowWedding

Announcement

Last updated on Apr 29, 2017

Due to the May Bank holiday, we will be back in the office on Tuesday. We look forward to answering your emails and working on your orders then. Have a lovely weekend!

Welcome to Honey Willow! Our star product this week is our personalised infinity name ring, with 15% off - a meaningful gift for Mother's Day.
***
FACEBOOK: facebook.com/HoneyWillowBath
INSTAGRAM: instagram.com/honeywillowjewellery
PINTEREST: pinterest.com/honeywillow

For wedding jewellery, please see our wedding shop:
https://www.etsy.com/shop/HoneyWillowWedding

Rhiannon

Contact shop owner

Rhiannon

Priority Making Upgrade - Kristine
$5.36
CUSTOM LISTING: Lona
$0.27
View all 516 items

Reviews

Average item review
5 out of 5 stars
(1332)
Sara Moenoa

Sara Moenoa on Apr 30, 2017

5 out of 5 stars

Great communication with seller. My purchase arrived quicker than I expected considering I live in the USA and ordered international. The necklace is beautiful. My mom will love it! Thank you so much Honey Willow!

sandrabrown63

sandrabrown63 on Apr 29, 2017

5 out of 5 stars

I was totally blown away when I received my 30th birthday necklace for my friend,it was so beautiful and the workmanship was also very beautiful, shipping was prompt and it came in a lovely gift box with a red ribbon for the birthstone colour, everything was thought of, a big thank you and I will be back to do some more shopping xxx

View all 1332 reviews

Updates

Happy May bank holiday! We will be back in the office on Tuesday. In the meantime, we hope you enjoy the spring weekend.
It's the last day to place Mother's Day orders for the US, Canada, Australia and New Zealand. We are still taking UPS orders until 4th May. Don't forget to use coupon code MOTHERSDAY3 for a 10% discount on your order.
Introducing our Luna ring, with 15% off this week. We handcraft each ring and personalise it with the name, word or date with meaning for you.
View all 103 updates

About

Jewellery that tells a story.

I've always loved making things: cakes, patchwork cushions, knitted cats, decoupaged furniture. I started to make jewellery for myself and others as a teenager. Nine years ago, I moved with my young family to Bath, a beautiful small city in the West of England. Famed for its elegant Georgian architecture, Bath also has a vibrant creative community - and I was inspired to take up jewellery-making again.

Etsy has enabled me to connect with customers all over the world, whilst being at home for my children; growing my business alongside my family.

At the heart of Honey Willow is personalisation: quality jewellery handmade for each individual customer. We love creating jewellery with meaning, reminding the wearer of her loved ones, or significant events such as a birthday, an anniversary or wedding.

It's a privilege to make jewellery that helps to tell the story of our customers' lives. Your stories are part of our shop story. Thank you for inspiring us!

Tweet

Shop members

  • Rhiannon

    Owner, Designer, Jewellery Maker

    I live with my husband Nige and three children: Hugo, Honey and Willow. In our home, someone is always making something: jewellery, music, a cake, a Barbie dress, or a mess! When it's quiet, I love to read, dream and make plans.

  • Jo

    Jewellery Maker

    I have a degree in jewellery design, play the piano and guitar, love singing and and am obsessed with crochet!

  • Elly

    Jewellery Maker

    After completing a fine art degree, I started working in the jewellery industry. I love silversmithing and setting stones. I play the cello, I like writing and reading Jane Austen.

  • Beth

    Jewellery Maker, Customer Service

    I have a Masters degree in Creative Writing and I have been making jewellery professionally for 12 years. I'm also interested in interior design and photography and I am more than a little obsessed with my allotment.

  • Jeanne

    Jewellery Maker

    I'm a transplanted New Yorker raising two little Englishmen. I worked as an illustrator for years and these days I enjoy jewellery-making and paper-craft.

  • Hannah

    Customer Service + Jewellery Maker

    I recently graduated in Drawing and Applied Arts. I'm an arts and crafts lover and enjoy watching spoken word poetry.

  • Xana

    Jewellery Maker

  • Helen

    Jewellery Maker

    After completing various courses in silversmithing, I fell in love with the craft and have continued to develop my skills ever since. I love handmade jewellery and have also been known to crochet a blanket or two.

  • Sophie

    Jewellery Maker

  • Fatima

    Jewellery Maker

  • Hopsy

    House-rabbit

    I hang out in the Honey Willow office, where I can keep an eye on everyone. My favourite foods are parsley, potato crisps and laptop cables.

  • Becky

    Jewellery Maker And Customer Service

Shop policies

Last updated on April 4, 2017
Welcome to Honey Willow: personalised jewellery made by hand, with love and care, in Bath, England.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Honey Willow Ltd is a VAT registered company. VAT is included in our item prices.

The customer is responsible for any customs charges upon receipt of the order, thank you.
Shipping
UK orders:

Standard: 1 week making time + Signed For delivery
Priority: 3 working days making time + Special Delivery (guaranteed next day delivery, signature needed)

International orders:

Standard: 1 week making time + International Tracked delivery
Priority: 3 working days making time + International Tracked delivery
Priority UPS: 3 working days making time + UPS shipping (USA & Canada only)

International shipping times:
International Tracked mail normally takes approximately 5-10 days. However, it can occasionally take longer. We cannot guarantee an arrival date with this shipping method.
UPS shipping (USA & Canada only) normally takes 2-4 working days.

Please note:
+ These shipping times are estimates, based on information from the postal services.
+ Once we dispatch your item, we have no influence over shipping times. From this point, it is the responsibility of the postal services to deliver your package.
+ If your package has been delayed, please contact the postal service directly with your tracking number.

Lost packages:
If your package is not delivered within 25 days from dispatch, then it is considered lost - and in this case we will refund or replace your item.
Refunds and Exchanges
If you change your mind, please request your order cancellation within 24 hours, otherwise we will not be able to offer you a full refund.

We make jewellery to order and we put a lot of time into every single order. Therefore, we can only offer refunds and exchanges if we have made a mistake on your order.

If there is a problem with your item, please contact us with a photograph upon receipt of the item.

No returns will be accepted unless you have contacted us first to discuss.

In the rare event of a broken chain, we can only offer a replacement up to three months from the date of purchase. Again, please email with a photograph.

It is the responsibility of the buyer to:
+ select the correct length for bracelets and necklaces
+ to leave us the correct spelling for name necklaces
+ to put the correct address on your order.
Additional policies and FAQs
Chain and semi-precious gemstones:
We use natural stones, which may include tiny marks and freckles - part of their natural charm and character.
We constantly strive to use the best quality components and occasionally, our stock changes. Chain and semi-precious gemstones may not always be of the exact type used in the pictures.

For multiple birthstone necklaces, we will choose stones that complement each other, but they may not all be exactly the same size and shape as each other.

Goodwill:
We love what we do and we treat our customers with courtesy and care. If we feel that this is not being reciprocated, then we reserve the right to decline a sale.

More information

Last updated on Apr 3, 2017
Frequently asked questions

Can you gift-wrap my jewellery?

We present Honey Willow jewellery in kraft boxes, tied with ribbon, ready for giving.

How do I care for my jewellery?

All metals, including precious metals, can tarnish and oxidise over time. Metals can be dulled or darkened by some perfumes, skin lotions and by the oils in skin.

Try to remove your jewellery before swimming and bathing, avoid chlorine and harsh chemicals and clean it from time to time with a soft polishing cloth, or warm soapy water. When not being worn, it's best stored in an airtight bag, or wrapped in a soft cloth.

If you are ordering your jewellery well in advance of giving, please remove it from the gift box and store it in an airtight bag, to keep it looking its best for presenting.

Is this necklace available with a different birthstone?

Yes! Please leave us a message in the 'note to seller' at the checkout, with the birthstone or birth-month you require.

Where do I leave the names I would like stamped on the necklace?

Please let us know the names/words/dates you would like us to stamp on the necklace, in the 'note to seller' at the checkout. Please note that we are not able to stamp names on all our ring necklaces, only the name necklaces with thicker rings.

Can you guarantee an arrival date for my jewellery?

If you're in the UK, then yes. However international shipping times can vary, so we cannot guarantee an arrival date. We will always let you know if we don't think your jewellery will arrive by the date you need it for.

Where is my package?

We send all jewellery with tracking. You can access your tracking number on your order, in the 'purchases' section of your Etsy account. You can also use this tracking number on the website for the mail service in your home country (i.e. USPS in United States). If your package hasn't moved for a few days and you would like more information, please contact the mail service of your home country. Unfortunately, we cannot give you any more information than that which is shown on the tracking.

What is gold-fill?

Gold-fill is 14k gold that is bonded to a base metal, so it's long lasting.