INDIGOCANYONSOAPCO

Simple Skincare From Nature

On Etsy since 2013

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Buyers bought gifts from this shop and gave them 5-star reviews!

INDIGOCANYONSOAPCO

Simple Skincare From Nature

402 Sales

Announcement    Welcome to Indigo Canyon Soap Company! We are so happy you stopped by! We are super excited about fall and cooler weather. We are working on some wonderful fall fragrances. C'mon in and take a peek in the coming days to see our new goodies. Wishing you all the best!

Announcement

Last updated on Aug 1, 2020

Welcome to Indigo Canyon Soap Company! We are so happy you stopped by! We are super excited about fall and cooler weather. We are working on some wonderful fall fragrances. C'mon in and take a peek in the coming days to see our new goodies. Wishing you all the best!

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402 Sales
 

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Indigo Canyon Soap Co.

Contact shop owner

Indigo Canyon Soap Co.

Reviews

Average item review
5 out of 5 stars
(131)
See reviews that mention:
quality 3 shipping 24 customer service 16

About INDIGOCANYONSOAPCO

Sales 402
On Etsy since 2013

How I Fell in Love With Handmade Artisan Soaps

On a trip to a rustic bed and breakfast about 10 years ago, I was wondering around the lobby where I found a loaf of black raspberry vanilla handmade artisan soap loaf. It was on a wooden slab where visitors were invited to slice a bar off to take with them. It smelled wonderful and had such a soft fluffy lather. I fell in love and set out to learn how to make this amazing homemade, natural soap. Not only is it a wonderful treat, but makes a wonderful unique gift that people always love...and want more. I would give it for thank yous, the holidays and just because. Before I knew it, I had quite a few people asking for more...saying that their acne went away, which was the same experience I had myself. I have also had quite a few customers state that after years of trying different commercial products, their eczema resolved after using our soap. This made me so happy. I finally started an Etsy shop and had so much fun, but life has it's unexpected twists and turns and I had to close my shop for a few years. I recently was so happy to find myself able to re-open my shop and do what I have missed so much. I am a huge believer in spoiling my customers with the finest craftsmanship that I can offer using the best ingredients I can find. I appreciate you taking the time to stop by. I love hearing from my new soaping friends. Please feel free to drop me a line with a question or comment. I love to hear good reviews from satisfied customers, but I also appreciate constructive feedback. It helps me learn what you want and allows me to reach higher. I hope you will hang around and try some of our cold process handmade soaps and other natural artisan goodies. It was GREAT to meet you! All the best!

♥ Jenn

Shop members

  • Indigo Canyon Soap Co.

    Owner

    Hi there! I'm Jenn. Nice to meet you. Thanks for stopping by. I make handmade, cold process, soaps and bath products that are natural, moisturizing and exfoliating as is the case with my oatmeal and coffee soaps. Please feel free have a look around.

Shop policies

Last updated on December 5, 2014
Welcome to Indigo Canyon Soaps. We are a family company. We strive to provide a superior product with integrity of service.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Refunds and Exchanges

RETURNS:
Due to the hygienic nature of our products, we are unable to re-sell any item that is returned therefore we do not offer refunds. Please let us know if you have a problem with your order, many times we can resolve the issue.

Indigo Canyon Soaps is not responsible for taxes, duties or custom fees on orders. Once an order has shipped, we will not refund if you don't want to pay custom fees.
Payment
Payments not made in 3 days will result in order cancellation.
Shipping
○ We try to ship within 1 business day, but allow for 3 to 5 business days to account for busy times.

○ As much as possible, we try to ship in recycled materials that come in my supply shipments, saving on materials, and allowing me to pass the savings on to you while being ecologically responsible.

○ Orders of 16 ounces or less are shipped USPS First Class mail within the United States. Anything over this weight will be shipped USPS Priority mail, unless you chose a shipping upgrade.

Soaps are shipped in a padded envelope. These can hold about 10 soaps depending on the size of the soaps you order. This will be $5.70, and I will refund any overages above $1.00 back to you. Padded envelopes keep shipping costs down. The next size up is 11.45. That is a big leap. So you can see why we package them the way we do. Please contact us if you have any shipping questions before you make your purchase so that we can answer any questions or concerns you may have.

○ We have no control over your package once it leaves our hands. We make every effort to ensure your package is secure, well labeled, and that your are kept updated on the delivery every step of the way via your personal USPS tracking number.

○ All orders national and International are shipped USPS First Class or Priority Mail depending on weight.
○ If you do not receive your order please let us know as soon as possible. We have no way of knowing that you did not receive your shipment, so please keep us updated if you did not get your item, so we can attempt to help you.

○ Shipping rates depend on destination as well as the size of the package.

○ I will combine shipping on orders, and If you are overcharged I will refund the difference over $1.00 back to you or add soap if you would prefer that instead.

○ International shipping charges are hard to calculate so I go with the highest price I find to ship to. If you are overcharged when I ship out the item(s), I will credit the overcharge. If this issue arises I will contact you. Also when shipping international the customer is responsible to pay the import duty, custom fees and taxes if required.


GIFT CERTIFICATES:
Gift certificates can be purchased in the amounts of $25, $50, $75 and $100. Additional amounts are available upon request just send us a message and we will put create one for you.

Every gift certificate has a unique redemption code that can only be used in the shop. To redeem the certificate, simply checkout as usual, and select "other" as payment type, in message to seller please enter your unique redemption code . If there is any amount due that is over the amount of the gift certificate, we will issue an invoice. Packages do not ship until the remainder of the balance is paid.

If gift certificates hold any remaining balance it may be used on a future purchase.

Gift certificates may not be returned or redeemed for cash.

Gift certificates for 1 year from date of initiation.

Store coupon codes are not valid on gift certificate purchases.


FEEDBACK:
Please contact us with any issues before leaving feedback, this way if there is a situation that requires attention we can work with you before we are made aware through feedback. If we are not notified, we have no way of knowing you have had a problem.