IOStudio

Wire Artisan Jeweler

Puerto Rico · 606 Sales

IOStudio

Wire Artisan Jeweler

Puerto Rico 606 Sales On Etsy since 2012

5 out of 5 stars
(106)
Shop owner

Iris O.

Contact

Iris O.

Contact shop owner

Iris O.

View all 258 items

Updates

Hot trend this weekend: pearl hoop earrings. Just finished this lovely pair!
Busy, busy like a bee! Wedding season is here...
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About

IO Studio - Wire Artisan Jeweler

Hi there!

I sold my first piece of jewelry at elementary school. Back then, never would I imagine a career in jewelry design, not to mention owning an Internet shop. I worked many years in other professional fields like teaching, writing, publishing, painting, graphic design, and so on, to finally understand that jewelry design is my true passion.

Jewelry is not only about aesthetics or fashion. It also is about telling a story with a thoughtful design. Being an artisan jeweler allows me to apply all my experiences and skills into creating a piece that makes a unique statement for the user.

IO Studio Artisan Jewelry Etsy shop opened on April 28, 2012 offering wedding and casual elegant jewelry. I have worked orders with brides all over Australia, Canada, Norway, United Kingdom, and the United States. Some of my customers are from far away destinations, just to mention a few: Belgium, Cyprus, Germany, Hong Kong, Isle of Man, Israel, Kuwait, Latvia, Russia, Spain, and Singapore.

Sharing my creations through Internet have become a unique rewarding experience thanks to all these intercultural experiences. Sometimes customers' inquiries are my inspiration to create new designs.

You can contact me at my Facebook fan page to know about new arrivals and offers. You can also contact me through Twitter or Facebook.

I want to meet you. Let me know what you like most about my pieces, how can I suit your preferences. If you have an idea about a custom order, just drop me a line. Let me do the magic and make you smile.

Have a Blessed Day, Iris

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Shop members
  • Iris Ortiz

    Owner, Maker, Designer, Curator

    Since I was a girl there was always a project in my hands. I do not remember a moment in my life without imagining or sketching ideas for my next creation. I have a BA in Art Education, a MA in Communications, and, of course, many jewelry courses.

Shop policies

Last updated on August 8, 2016
WELCOME

IO Studio Artisan Jeweler handpicks the most harmonious crystals and gemstones for your jewelry. All components and wires are gold filled 14kt and argentium silver or sterling silver. Occasionally, we do copper. Always refer to the item's listing description for details on materials.

All pieces are created and packed in a smoke and pet free environment.

We understand: English and Spanish
We are learning: Italian!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
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We accept featured Credit Cards, Etsy Gift Cards, and PayPal payments.

Please be aware of the rules and regulations of your country for importing goods and for any taxes, custom or duty charges you may have to incur. Buyers are responsible for any of these.
Shipping
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USA SHIPPING
✔ Your item will be shipped within 3-5 business days unless otherwise notified. Bridesmaid orders may take 1-2 weeks, depending on quantity and complexity. These time periods do not include shipping times. Remember, these are handmade goods made to order.

✔ Items are shipped once payment is received. IO STUDIO Artisan Jeweler only ships to confirmed addresses. You will receive an e-mail as soon as your items are shipped.

✔ For an expedite shipping, if you use PayPal, the address listed in your PayPal account must match the address you registered in Etsy.

✔ IO STUDIO Artisan Jeweler uses First Class Mail with delivery confirmation for all orders within the United States. Occasionally, Priority Mail is included in some listings. Always check the Item Details tab. Be advise that this will expedite shipping time, not processing time.

DELIVERY TIMES
✔ USPS First Class Mail does not guarantee delivery times, so please plan on waiting anywhere from 3-7 days. Please remember that IO STUDIO Artisan Jeweler has no control over USPS shipping times.

INSURANCE
✔ If you understand that it is necessary to add it, contact IO STUDIO Artisan Jeweler before sending the payment; no matter the price of the item. Some of IO STUDIO Artisan Jeweler listings already include insurance. Refer to the description for details.

✔ To have a better understanding of USPS insurance and claim handling go here: https://www.usps.com/ship/file-domestic-claims.htm

TRACKING PACKAGES
✔ All orders will have tracking service provided by Etsy (via USPS) when you receive your e-mail about the shipping confirmation. (The cute map you receive in your SHIPPING NOTIFICATION e-mail.)

✔ The tracking is the responsibility of the buyer. If tracking states DELIVERED and you did not get it, then you are the ONLY person allowed to report it to your postal office. The sooner you report the situation, the better chance USPS has to find your package.

✔ IO STUDIO Artisan Jeweler recommends you to sign-up for the USPS tracking email or messaging service as soon as your SHIPPING NOTIFICATION e-mail is sent to you. To follow this recommendation, you click the TRACK PACKAGE button, click the blue numbers link and it will take you to the USPS web page. There you sign up for e-mail or text message notifications on your package.

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WORLDWIDE SHIPPING
✔ IO STUDIO Artisan Jeweler ships to lots of places around the world – just select your country at checkout. Please note that there are a few restricted destinations.

✔ International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from IO STUDIO Artisan Jeweler, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country.

✔ IO STUDIO Artisan Jeweler does not collect duties and taxes. As much as we would love to have all the answers, we can not predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.

✔ Declaring sales as gifts or for a lesser price in a custom form is a USA federal offense. Thanks for understanding.

✔ Check, check, and double-check your shipping address. The address listed in your Etsy account will be the one IO STUDIO Artisan Jeweler will use.

✔ IO STUDIO Artisan Jeweler offers USPS First Class International. For your convenience, now you can upgrade to Priority or Express Mail at checkout, provided the listing applies for this service.

✔ Some destinations may not have USPS First Class Mail International tracking number and/or insurance service available.

✔ If the package is returned as undelivered, buyer will be invoiced for the shipping cost of the package to be sent again. No refunds apply for returned packages stated by the carrier and/or customs as UNDELIVERABLE, UNCLAIMED, or REFUSED.
Refunds and Exchanges
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EXCHANGES ONLY
Please contact me within 3 days of receiving the item. If you contact IO STUDIO Artisan Jeweler after 3 days, exchanges cannot be done. Buyer is responsible for all shipping charges and must send item back in original condition and packaging with tracking number. Please ensure that the item is returned in the same condition in which it was sent, unworn and with packaging intact.
Once IO STUDIO Artisan Jeweler receives the item, the exchange item will be sent for the same value of the original item, less shipping charges.

If for whatever reason your purchase(s) arrives damaged to you, IO STUDIO Artisan Jeweler asks you to submit photographs of the damaged goods as proof. We can then discuss the options.

CANCELLATIONS
If an order is cancelled before shipping, a 20% cancellation fee will be deducted from total order amount (item price + shipping/handling). Most of the designs in my store are made to order.

CUSTOM ORDERS
There are no refunds or exchanges on custom orders (including bridal orders), items on sale, or made to order items (necklaces, rings).
Additional policies and FAQs
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CUSTOMER SATISFACTION
Our goal is your satisfaction. We take lots of care to provide accurate measures, descriptions, and photos. Although, please note that colors may vary depending on your monitor.

CUSTOM ORDERS
Custom orders are welcomed. If you see a piece in gold filled and you want it in sterling silver or rose gold filled, just let us know and we will gladly make it to your taste.
If you like a color instead of the one in the photo, no problem. Drop us a message with the details. IO STUDIO Artisan Jeweler will create something special and just for you!

GUARANTEE & REPAIRS
We'll be happy to repair items free of charge up to 30 days after your purchase - provided they are broken or damaged by normal care and use. You will need to pay the shipping expenses.