IWLI

IWLI (“we”, “us”) respects your privacy. This Privacy Policy describes how we collect, use, and share personal information when you place an order, contact us, or otherwise use our Etsy shop.

Personal information we collect
When you buy from our shop, we may collect personal information such as your name, email address, delivery address, and order details. Payment information is processed by Etsy and its payment providers — we do not receive or store your full payment card details.

Why we need your information and how we use it
We rely on a number of legal bases to collect, use, and share your information, including:

to fulfill your order (processing, packing, shipping, and providing customer support);

to comply with legal obligations (tax and record-keeping requirements);

for our legitimate interests, such as improving our service and preventing fraud, as long as those interests are not overridden by your rights.

Information sharing and disclosure
We share your personal information only for limited reasons, such as:

Etsy: to provide the platform services and process orders;

Shipping and delivery services (for example, USPS/UPS): to deliver your order;

Service providers we use to run our business (only as necessary to provide their services);

Legal and compliance: if required by law or to respond to legal requests.
We do not sell your personal information.

Data retention
We retain your personal information only as long as necessary to provide our services and to comply with legal and tax obligations.

Transfers outside the EU
If you are located in the EU, your information may be transferred outside the EU (including to the United States) in order to provide Etsy services and fulfill your order.

Your rights (EU residents)
If you reside in the EU, you may have the right to access, correct, restrict, delete, or object to certain uses of your personal information. If you want to exercise any of these rights, please contact us through Etsy Messages.

How to contact us
For privacy-related questions or requests, please contact us via Etsy Messages (IWLI shop).