IfetayoArtwear's Shop Policies
Welcome to Ifetayo Artwear and thank you for stopping by! I am primarily a self-taught artist with a creative spirit who has an addiction to beading. I love the various shapes, textures, colors and energy of the beads, semi-precious stones, precious metals and other natural elements I work with to create my line of artwear. I especially enjoy working with the healing energy of semi-precious stones. All of my items are handmade with the highest quality beads, findings, wire and stones. I carefully handcraft each item with the utmost love, care and quality.
Most items are immediately available for shipment, but some items may have sold recently on Etsy or other venues and will have to be made. During peak holidays, (i.e. Christmas, Valentine's and Mother's Day) please make purchases early to accomodate these busy seasons. For this reason, please allow ten days from the time of purchase for delivery. As each item is unique, the shapes, colors and size of beads may vary slightly from the photograph. II use US Postal Service First Class Mail. Please allow 1-2 business days for payment to be confirmed and 2-4 days for delivery (within the United States). Your order will be confirmed by me via etsy/email.
For international orders I use USPS First Class International. First class mail does not offer tracking info. If you would like to request a package mailed out via tracking it will cost $35, fee must be arranged and pre-paid before jewelry is mailed out. I am not responsible for lost or stolen packages in the mail. Delivery can take 2-4 weeks depending on your location. Please contact me with any questions.
f you have any questions about your purchase, please send me an email and I will respond within 24 hours.
Please stop by often, as I am always adding new items.
Forms of payment accepted are Visa, MasterCard, American Express, Discover, PayPal processing, cashiers check/money order. I will accept personal checks, however shipment will not be made until bank clearance- up to 10 days. PAYMENT MUST BE MADE AT THE TIME OF YOUR ORDER. Payments made with personal checks must be received within 7 business days from purchase.
Here's a link that Etsy made to help those unfamiliar with paying by paypal. Just copy and paste it to your browser window:
All items ship First Class via USPS to the US and Canada for a low fee of $5.00. I am happy to ship international via First Class International Post for $10.00.
If you would like an item shipped via Priority Mail or another faster service, please email me prior to purchase. Additional shipping fees are the responsibility of the customer. Insurance and tracking are available for a small additional charge.
I am not responsible for lost or stolen packages in the mail. Delivery can take up to two weeks depending on your location. Please contact me with any questions.
Refunds and Exchanges
Ifetayo Artwear will gladly accept returns within 15 days of receipt for exchange only. You will be issued shop credit towards any other merchandise, less shipping charges, or I can alter the piece and return it to you – all you’ll pay is shipping. Items must be returned in original condition and boxed securely with a copy of the sales slip.
With proper care, your pieces will bring you years of enjoyment. In the event that your jewelry should be damaged due to manufacturing conditions, Ifetayo Artwear will repair the piece free of charge for 60 days from the date of purchase. After that, a small materials and handling fee will apply. In order to have a piece repaired or exchanged, please contact me first.
Additional Policies and FAQs
Caring for your jewelry tips-
Remove jewelry to shower, swim, sleep, exercise or perform
Use perfume, lotion, makeup or hairspray before putting on
pieces. Avoid chemical solutions and ultrasonic cleaners. They
are too harsh for many gemstones (especially turquoise, bone,
amber, coral and pearls).
Use a polishing cloth to revive metal components.
Polishing cloths are impregnated with chemicals and should not
be used on gem stones. To clean gem stones, gently wipe with a
damp cloth. Do not rub or scrub or use soaps or cleaning
chemicals. Many types of stones can be adversely affected
by these cleaning techniques.
Do not store in direct sunlight. Store in baggie or box to
prevent tarnishing/scratching from other pieces.
Do not pull or grab on the pieces, this could cause crimping or
breakage of bead wire or chain. Crimps cannot be fixed,
therefore the pieces will require re-stringing.
Last Updated May 13, 2012