Announcement Welcome! Illyria Pottery is an independent, ceramics studio and shop in Oxford, UK where everything is made just downstairs by Katie Coston.
Welcome! Illyria Pottery is an independent, ceramics studio and shop in Oxford, UK where everything is made just downstairs by Katie Coston.
All things clay
When people ask what I do, I tell them,"I create all things clay."
I'm a maker--from pots to jewelry and even the occasional installation. I enjoy stealing textures from nature and old things to create something new. I've worked in clay for nearly a decade and have recently moved to Oxford to open a studio and shop.
Meow, I'm Lucie Maud. I help my mom by sleeping a lot in the shop in her bowls and by greeting customers and making them feel welcome. You can find me on Instagram under my hashtag #luciemaud.
Accepted payment methods
- Accepts Etsy gift cards
I generally ship within 2 days of receiving payment. Please let me know if you need something in a hurry. I'd be happy to work with you!
I'm happy to ship overseas. Internationally shipped items are not insured, but can be upon request for an additonal fee. I take extreme care in packaging, but feel free to send a message if you'd like the additional confidence of having insurance. In the sad (and rare event) of damage in transit, please let me know. I'd be happy to work with you individually. See more details below.
Refunds and Exchanges
If a piece arrives damaged or flawed, we will ask to see a photo of the product. Depending on the situation (if we have a similar piece to hand and/or if you would like to wait for us to reproduce it), we will either send you a new piece, or we will refund your money in full including the original shipping charge.
If a piece arrives unflawed and undamaged by the post, but you decide you do not want it, you may return the piece within 30 days of the purchase date. A full refund will be made via Paypal only after the piece has arrived back safely. We will not make a refund before the piece has been returned to us. Illyria Pottery will not pay for return shipping for pieces that were unflawed upon arrival and undamaged by initial shipping. Original shipping charges will not be refunded unless the piece arrived damaged or flawed. The customer making the return is fully responsible to package the piece for safe return travel. If the item being returned is broken in transit, the buyer will be held responsible, and no refund will be made.