ImaginationAcresLLC

Handmade Memory Sleeper Bears and More!

Fredericksburg, Virginia · 367 Sales

ImaginationAcresLLC

Handmade Memory Sleeper Bears and More!

Fredericksburg, Virginia 367 Sales On Etsy since 2015

5 out of 5 stars
(136)

ImaginationAcresLLC is taking a short break

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Note from shop owner The shop is closed for the season please visit the following website for more information: www.imaginationacres.com/how-to-order.html

Note from shop owner

Last updated on Jun 16, 2018

The shop is closed for the season please visit the following website for more information: www.imaginationacres.com/how-to-order.html

Whitney Post

Contact shop owner

Whitney Post

Reviews

Average item review
5 out of 5 stars
(136)
cathies4777

cathies4777 on Jun 12, 2018

5 out of 5 stars

I ordered 3 of these bears and they are AMAZING! They are well made and I could not have asked for anything else. The turn around time was great and both grandmothers and myself love them and will cherish them forever!

SheilaRaper

SheilaRaper on Jun 12, 2018

5 out of 5 stars

We love our bear! So much attention to detail and such a precious keepsake. I will be highly recommending this product to all my friends and family.

View all 136 reviews

Updates

About

It all began with a dream of owning a farm!

Imagination Acres LLC is a small farm located in Virginia. We specialize in custom made stuffed animals created from garments and materials our customers send in to us for conversion.

Around the web

Shop members

  • Whitney Post

    Owner

    My name is Whitney, and with the help of my husband I operate a 20 acre farm in Central Virginia where I raise a variety of livestock. I am a full time college student (Go UMW Eagles!) and a licensed veterinary technician in a mixed animal practice.

Shop policies

Last updated on March 31, 2018
Thank you for visiting our shop!
Please read the sections below regarding our shop's policies and FAQ's. Thanks!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
All packages are shipped with USPS insurance. Beyond the insured value of the package, we are not responsible for loss, damage, failed delivery or any other mishap after the package has been accepted by USPS.
Payment
Payment for custom items should be made prior to sending garment(s) to us for conversion. We accept all common Etsy payments including their gift cards. Cancellation can be made prior to the customer being notified that we have received their garment(s). If cancellation is done after 24 hours of placing an order there will be a $5.00 per item cancellation fee. After this time, the conversion has already begun and cannot be undone. Return of garment(s) to customers with cancelled orders will be at the customer's expense.
Shipping
In stock items ship within 1 business day, custom item orders of 2 items or less take up to 6 weeks to complete once we receive your garment to convert. Larger orders may require additional production time. All finished custom items are shipped via USPS, we will provide you with a tracking number.
Additional policies and FAQs
FAQ for Custom Sleeper Items

Important Notice: Garments must be received within 3 weeks of order date. Failure to do so will result in cancellation of the order. There is a $5.00 per item cancellation fee which will be deducted from your refund. If you choose to cancel your order after 24 hours this fee also applies.

Q. Where do I send my sleeper or other garment to be converted?
A. After placing your order, your email order confirmation will include the address to ship the garment(s) to. Please message me if you have any issues.

Q. How long does it take to get my bear or elephant back after I send you my garment for conversion?
A. Custom items take 6 weeks to complete for 1-2 item orders. Larger orders may take additional time. You will receive updates on your item as it is completed including a photo when it is finished and a tracking number when it is shipped back.

Q. Do you accept rush or expedited orders?
A. No we do not. Orders of up to 2 items take up to 6 weeks to complete. Orders greater than 2 items may require additional time to complete.

Q. Do you offer multi item purchase discounts?
A. No we do no offer multi item purchase discounts as it takes the same amount of work to make each item. We feel we would be devaluing our final product by offering a discount on something that is so unique and special.

We will discount shipping on single orders of multiple items only. Etsy will automatically apply this to your order.

Q. Can you make bears or elephants out of items other than baby sleepers?
A. Yes we can make bears out of almost any fabric item - please message us by email or Etsy conversation for more information.

Q. Do you sell or offer the pattern to make the bears?
A. No we do not offer a pattern to make our custom items - we are not pattern makers and each one we make is unique to the garment that is sent to us. If you're interested in sewing your own bear we recommend doing a google search as there are hundreds of free sewing teddy bear patterns out there to choose from. There are also many sewing patterns for stuffed animals available for purchase on many websites too.

Q. Do you offer embroidery or monogramming on the custom items?
A. At this time we do not offer any embroidery or monogramming services.

Q. Do you return unused scrap fabric from the garments submitted for conversion?
A. YES! We will mail any unused scrap fabric back with the finished stuffed animal.