Your imagination is a big place... Equip yourself!
ImagineNationShop's Shop Policies
We aim to provide you with a great shopping experience and hope to leave you with a stellar new item and smile on your face! :)
We accept Paypal, credit card or money orders. Orders placed within the state of Michigan will have an additional 6% tax applied.
Payment must clear before item can be shipped.
"Ready to Ship" orders will usually ship the next business day, via USPS. You will be notified of at the time of shipment.
For custom and "made to order" listings, please allow up to two weeks for the product to crafted and shipped.
You should be supplied with a USPS tracking number with your product shipment notification.
We will combine shipping on multiple orders.
NOTICE TO INTERNATIONAL BUYERS -- PURCHASE AT YOUR OWN DISCRETION -- SEE BELOW:
We will ship worldwide, but we cannot be held responsible for items that get held up in customs, and any additional fees that they may incur. We do not guarantee delivery. If you are unsure, please research your country's import policies regarding the item and the item's materials in question.
AUSTRALIA AND NEW ZEALAND BUYERS
Your customs are picky when it comes to importing wood tainted with foreign biology. Your product may be detained in customs and you may be required to pay additional fees for sterilization. We cannot be held responsible for any additional fees, and we do not guarantee delivery.
Refunds and Exchanges
All sales final. However, if your item is faulty because of a constructional defect, please contact us and we'll repair or send you a new item, free of charge.
Additional Policies and FAQs
We're very happy to receive custom order requests! Please feel free to contact us with any ideas you might have--we're a friendly bunch! :)
On custom orders we require half the total cost to be payed before we can begin work on your toy. If for some reason we are unable to complete your toy, your money will be refunded you. At the time of completion, you will be asked for the balance and shipping total. We cannot ship until all payments have cleared.
Last Updated December 31, 2014