ImaginedByBooMoon's Shop Policies
Welcome to my shop. Thanks for stopping by and taking a look at my one of a kind, hand made items. Your satisfaction is my number one priority. Please take the time to read through my policies. I want your experience in my shop to be the BEST and for you to buy with confidence. I believe good communication results in satisfied customers.
If you have found my shop an enjoyable experience, please let others know to come visit me.
Please don't hesitate to contact me with any questions you may have.
Pay Pal is the only method of payment I accept.
**YOU DO NOT NEED A PAYPAL ACCOUNT TO PAY FOR YOUR ITEMS THROUGH PAYPAL**
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account."
I do not ship until payment has been received.
Please allow me 3 to 4 business days to ship out your item. I do however make every attempt to mail the very next business day from the time your payment is received and cleared.
Orders are shipped to your Pay Pal address unless otherwise requested.
My shipping quotes are the least expensive for the item to help keep your costs down.
Insurance is*NOT* included in the price of shipping so please let me know if you'd like to purchase these. Insurance varies with the price of the item. In most cases, because my items are one of a kind, it would be very difficult to replace lost items.
Please note that shipping charges include: Preparation & packing materials.
I do offer international shipping; it will come International economy packages unless you request otherwise. You will be responsible for any duty and customs fees on your end.
I can not P&P for all countries so please contact me first re P&P as these will vary from country to country.
Refunds and Exchanges
Please contact me if you are not happy with an item and hopefully we can work something out.
I'll except exchanges if the item is returned one week after you received it (in the same condition it was sent to you) and you can exchange it for something else currently listed in my shop. Items returned damaged or missing components will not be refunded. You'll be responsible for all shipping charges.
Additional Policies and FAQs
If you find anything from my shop that can be personalized with any words, names or photographs that you would like me to use please contact me and ask. If you have an idea or theme let me know and together I’m sure we can ‘imagine’ something unique to your vision! A small fee may apply.
ALL CUSTOM ORDERS REQUIRE A PAYMENT IN FULL BEFORE WORK WILL BEGIN, INCLUDING SHIPPING.
Orders will be completed within 3-4 weeks unless otherwise requested.
All items come from a pet/smoke free home.
**I retain all rights to my artwork**
Last Updated July 29, 2011