This Privacy Policy describes how and when I, Tanvi Jain ("I", "me", "my", or "we", "us"), collect, use, and share information when you purchase an item from my Etsy shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can refer to the Etsy Privacy Policy to learn more about Etsy’s privacy practices.
1. Personal Information I Collect
To fulfill your order, you must provide me with certain information (which you authorize Etsy to provide to me), such as your name, email address, postal address, order details, and product information.
For custom or personalized orders, you may also choose to provide additional personal information such as custom text, design instructions, or other personalization details required to complete your order.
I collect this information only for the purpose of fulfilling orders, providing customer support, and complying with my legal obligations.
2. Why I Need Your Information and How I Use It
I rely on the following legal bases to collect, use, and share your personal information:
Contractual necessity: to process your order, manufacture products via print-on-demand partners, arrange shipping, and provide customer support.
Legal obligations: to comply with applicable tax, accounting, and regulatory requirements.
Legitimate interests: to improve my services, ensure order accuracy, and comply with Etsy’s Seller Policy and Terms of Use, provided that these interests are not overridden by your rights.
I do not use your personal information for marketing purposes outside of Etsy.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information only for limited purposes and in limited circumstances, as follows:
Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.
Print-on-demand service providers: I use Printify to manufacture and fulfill physical products. Your personal information (such as name, shipping address, and order details) is shared only to the extent necessary to fulfill your order.
Service providers: I may use trusted third-party tools such as Google services (Gmail, Google Drive) and Excel for order management and record-keeping.
Legal compliance: I may collect, use, retain, and share your information if required to do so by law or if I have a good faith belief that it is reasonably necessary to respond to legal process, enforce my agreements, or protect the rights, property, and safety of my customers or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy.
In general, I rely on Etsy’s data retention practices and do not store customer data independently beyond what is required to manage orders and comply with legal or tax obligations.
5. Transfers of Personal Information Outside the EU
I am based in India and use third-party service providers that may be located outside the European Union, including Printify and Google services. As a result, your personal information may be transferred outside your country of residence.
Where applicable, such transfers are carried out using appropriate safeguards, including Standard Contractual Clauses (SCCs) or equivalent lawful data transfer mechanisms recognized under data protection laws.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access the personal information I hold about you
The right to request correction, restriction, or deletion of your personal information
The right to object to certain processing activities
Because Etsy acts as the primary platform and data controller for most transaction data, requests to access, correct, or delete personal information held by Etsy should be directed to Etsy. I will cooperate with Etsy as required to address such requests.
You also have the right to lodge a complaint with your local data protection authority, where applicable.
7. How to Contact Me
For purposes of data protection law, I, Tanvi Jain, am the data controller of your personal information.
If you have any questions or concerns about this Privacy Policy or your personal information, you may contact me at:
Email: byteworks.global@gmail.com
This Privacy Policy is intended to provide general information about how I handle personal data in connection with my Etsy shop and should be read together with Etsy’s Privacy Policy.
