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Indrasideas

Custom Wedding Guestbook Photo album pen and penholder

Riga, Latvia · 1528 Sales

Indrasideas

Custom Wedding Guestbook Photo album pen and penholder

Riga, Latvia 1528 Sales On Etsy since 2011

5 out of 5 stars
(519)

Announcement   ♥ Please, note that we are in Europe - delivery time outside Europe is 10-30 days and 5-10 working days to EU♥ Special orders welcome ♥ Please contact me prior to ordering, so that we can work out the details. If You have any idea feel free to write me and we will find the way to create something very special for you!

Announcement

Last updated on Nov 19, 2015

♥ Please, note that we are in Europe - delivery time outside Europe is 10-30 days and 5-10 working days to EU♥ Special orders welcome ♥ Please contact me prior to ordering, so that we can work out the details. If You have any idea feel free to write me and we will find the way to create something very special for you!

Indra Hauka

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Indra Hauka

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Shop policies

Last updated on November 21, 2015
I'm glad to see you in my store!
I like to create useful things, and therefore feel free to write me, if you want to take any special orders. You can view existing or sold works to find a suitable story line for your idea. Maybe you want a different size or decor for a particular location with specific size.
Completion of the order time is from one week ( it depends from that how much work I have at the moment).
Therefore, if you want to order a gift for your loved ones - do it timely.

IF YOU HAVE ANY IDEA FEEL FREE TO WRITE ME AND WE WILL FIND THE WAY TO CREATE SOMETHING VERY SPECIAL FOR YOU!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept only PayPal or credit and debit cards via Etsy Direct Checkout and Etsy Gift Cards.
If you would like to pay with card and you don't know how to do this here is help link
https://www.etsy.com/blog/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account/
Shipping
I ship with registered mail.
You will find tracking number in shipping info after package will be shipped out. Orders are traceable in most countries.
According to Latvian Post shipping takes:
- EU: up to 1-2 weeks;
- US: up to 2-5 weeks (usually the shipping takes about 2 weeks, but it can still vary up to 5 weeks, or even more, especially before celebration);
- Everywhere Else: up to 2-6 weeks.
For USPS customers - your parcel won't be left on the porch. There will be necessary to signed for. If nobody won't be at home at the delivery moment, they will leave the notice and you will be able to set re-delivery by phone or go to the post office to receive the parcel.
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If you didn't received your item in 40 days, please contact to Your post office tell them that You are expecting parcel (you will need tracking number to identify shipment) - They might have more info (because sometimes your parcel is in your post office, but for some reason you didn't get the notice).
You can also check tracking info - but anyway in post office information will be available sooner.
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If you need to receive Your parcel faster please contact me.
There is also an option to ship (for additional cost) expedited shipping (EMS - Express Mail Services).
Delivery in 6-10 days.
Expedited shipping you should request through Etsy's conversations and I will make special listing (for expedited shipping rate) or change existing listing ( adding expedited shipping rate).
If You choose expedited shipping then please send me Your phone number (delivery company might contact You for delivery details) - this is important, because USPS post ship it back very quickly! If 5 days after received parcel in local post office it's not delivered they ship parcel back as UNCLAIMED.
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Orders are not considered "Lost" in transit until the following amount of time has passed:

European Union: 21 days past shipping date

International: 50 days past shipping date

Buyer will be responsible for any additional shipping costs incurred due to returned items and reshipping if their address is incorrect. Please make sure your Etsy shipping address is correct!
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NB! Shipments are held in post office only specific amount of time and after it they will be returned to sender (as UNCLAIMED) - this time is different in each country - please find out it in Your Post office. Buyer's responsibility is to collect parcel in this time frame. In case if shipment returns to me as unclaimed then buyer covers shipping charge for reshipping.
Refunds and Exchanges
If you didn't received your item, Please contact to Your Post office, because sometimes could be your item are waiting in your post but you didn't got the notice.
Please notice that I can start finding steps only after one month after shipping.
Please let me know if you do not receive your order more than 5 weeks.
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All items are hand made with the all my love, so I really hope that you will be very happy with your purchase. If for some reason you are dissatisfied with the item I will exchange the item or give you a full refund of item value ( but without shipping charge) - and only after I receive it back from You. Items must be in their original condition and must be returned within 7 days of receipt. buyer's responsibility is to cover shipping charges (sending back to me).
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In case of lost, or undelivered parcels by the shipping company, a full refund to the buyer, will be made after resolving the case with shipping company.
Searching of parcel may take up to 1-3 months.
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NB! No refunds for Custom or Made to order (personalized with Your names, initials, date and other personal information) orders. However if any item arrives damaged (you have to send pictures of proof), please contact me within 7 days of the items arrival so we can discuss a refund or exchange.
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If the parcel returns to me as "unclaimed" then I can refund You only value of item (without shipping charges). - Buyer have to cover shipping charges in case of reshipping. Unfortunately no refunds for Custom or Made to order (personalized with Your names, initials, date and other personal information) orders which are "unclaimed".
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Please notice that satisfied buyer is my highest priority - in any unexpected situation please contact me and we will find best solution for both of us.