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IndulgeNaturalle's Shop Announcement

Welcome to my Etsy Shop! I can’t wait to show you what my handmade soap and beauty creations are! Here at IndulgeNaturalle, YOU are the most important person in the world. Relax, indulge, and soothe your soul...

STOREWIDE FATHER'S Day SALE!!!! BUY $20+ FREE SHIPPING on $100+ Special discounts and Thank You COUPON await repeat and loyal customers!
CONVO ME FOR THE COUPON CODE: All for limited time only!

All my products are of premium quality and are prepared in a very personalized way. All ingredients are well researched and if there are available better ones that come up, I incorporate them into the formulation. All my bath bombs may be pricier than most due to the ingredients added and were made without the aid of any sophisticated bath bomb press equipment- Additionally, I do not use water nor witch hazel to bind my powdered ingredients, instead I use oils. Each product is made in small batches and is made with three important aspects in mind: YOU, QUALITY, and ARTISTIC CRAFTSMANSHIP. I personally make them for you and I and my family try the products first before making them available in my shop. They definitely are my toughest critics. Creating each of them for you is a real pleasure- and each item involves a lot of LOVE.

All my products include:
1. Satisfaction Guarantee: Although I believe that my products are awesome and fabulous, if you do not feel the same way, let me know and I will issue a 100% refund and you can keep the product.
2. Timely Delivery: All products are shipped within 1-3 days except those which are made to order. Please give more time for bulk orders.
Closed on weekends and holidays.
3. Customer Service: I would commit excellence in customer service and will respond to your Convo message right away. Questions are welcomed-

IndulgeNaturalle's Shop Policies

Shipping

My shipping method is through USPS First Class Mail or Priority Mail.
All items are shipped USPS.

You will be given delivery notification & tracking numbers for all Priority shipments. You will receive an email notification through Etsy. If for some reason you have not received a tracking number, please inform me immediately.

Packages over $50 will request for a signature confirmation.

Refunds and Exchanges

Since I offer a customer satisfaction quarantee, I would send a full refund if you are not satisfied with the product, I will send a replacement or send a full refund. Refunds allowed on unopened packages within a week after receipt. Should there be any problem, please convo me so I can rectify it to meet your expectation.

Note that any return shipping fees and costs are the responsibility of the customer.

Also, there shall be no refunds on cracked or damaged bath bombs, as they are still perfectly usable for a bath.

Policy Update: While all my products are tested per batch that is prepared but due to the nature of handcrafted products, especially bath bombs, I shall sue a refund for "defective" merchandise such as failure to bubble or fizz.. Please provide photos.

Additional Policies and FAQs

Please make sure the address provided is correct. Orders sent to incorrect address and returned may be subject to additional shipping fees.

Because of the high demand of my product, I cannot guarantee the shipping times for orders.
Packages marked as "Delivered" by the USPS and claimed not to be received are not the responsibility of IndulgeNaturalle, and must be taken up with your local Post Office.

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Disclaimer:
Soaps, Bath Salts, Bath Bombs, Body Butters, Lip Balms and any other items being sold under the IndulgeNaturalle is not meant to treat, diagnose, or cure any diseases or ailments. Use caution and common sense with bath products. Use only as directed. Excessive use or prolonged exposure may cause irritation to skin and urinary tract. Discontinue use if rash, redness, or itching occur. Consult your physician if irritation persists. Keep out of the reach of children. Bath Bombs, Body Butters, Lip Balms, Bubble Bars, soaps, and salts may leave tubs and other surfaces slippery. Warning - Safety of Product has not been tested. IndulgeNaturalle is not responsible for any personal health, allergies, incidents, or mishaps from using IndulgeNaturalle products. By placing an order you are certifying that you have read the ingredients in each product listing for your order and are agreeing to hold IndulgeNaturalle, its owner, agents and otherwise harmless to any allergic reaction or other condition you may have or acquire as a result of using any of IndulgeNaturalle products regardless of the place of purchase.

By ordering, you are agreeing that you have read and understood my policies.


Last Updated March 18, 2015